Housekeeping Supervisor
What will I be doing?
As a Housekeeping Supervisor, you will support the Housekeeping Department by
ensuring the upkeep and cleanliness of the entire hotel. Specifically, a
Housekeeping Supervisor will perform the following tasks to the highest
standards:
* Allocate work duties to Team Members
* Perform routine inspections of all check out rooms and spot checks of all occupied rooms
* Report and follow up on any maintenance defects or other issues
* Inspect, routinely, service areas, store rooms and corridors
* Schedule and supervise deep cleaning and any other projects
* Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
* Manage, efficiently, stock control and the maintenance of equipment
* Provide excellent Guest service, including VIP and other special requirements
* Ensure the adherence to hotel brand standards at all times
What are we looking for?
Housekeeping Supervisors serving Hilton Brand hotels are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:
* Previous experience in a Housekeeping supervisory role
* A successful track record of managing a team
* Strong organizational and analytic skills
* An attention to details
* Strong communication skills
* A passion for delivering exceptional levels of guest service
* Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
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