• Investigate the complaints received from customers/merchants and take the
necessary action as per prescribed disciplinary rules
• Check and evaluate the representatives rating and insure and follow the
quality standards
• Evaluate different surveys from Representatives about ROs and Support and
take necessary actions
• Regularly Investigate and Keep a check on Reps and customers Fraud orders
(Frauds investigations)
• Available to work on different shifts based on the department requirements
• Interpret and comply with quality process standards
• Oversee the implementation and ensure efficiency of inspection and quality
systems
• Document quality process activities
• Inspect data to detect areas for improvement
• Elaborate, recommend, and oversee improvement actions
• Report on results of quality activities
## **JOB DESCRIPTION** The Manager, Quality & Performance, has overall responsibility over the strategy around the quality management system and the performance management framework. This position assures that the quality of work and service meets or exceeds the contractual requirements and main…
\- Develop, implement, document and review quality control systems and procedures \- Monitor and inspect production processes to ensure compliance with national and international standards (Joint Commission International (JCI)) \- Develop and implement corrective action plans \- Analyze data …
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**Position Summary :** The Coordinator for Quality Assurance and Accreditation is responsible for share the process of developing and guiding the implementation DAU 's quality framework, coordinating its local and international accreditation as well as facilitating internal and external quality aud…
Company Description We are entrepreneurs in disruptive technology, at Devoteam, we deliver innovative technology consulting for business. Digital Transformakers, we are 7,000+ professionals across EMEA dedicated to ensuring our clients win their digital battle. We improve business performance ma…
Supporting the Most Exciting and Meaningful Missions in the World Quality Control Specialist Will perform Field and Sustainment Level maintenance support/augmentation to include: Production control, Quality Control, Supply Management, maintenance, and repair of aircraft. Position requires a s…
The Quality and Regulatory Affairs Specialist is responsible of the product registration in different markets in accordance with the local legal requirements. He is also the main contact between the organization and authorities to ensure reliable forward of information. ##### **Principal Duties and…
Company Description We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneerin…
Quality Assurance Specialist – A&FM; Operations STCA Make a difference every day The Job Opportunity We are currently looking to hire a Quality Assurance Specialist – A&FM; Operations STCA to be based in Riyadh, KSA. Serco is committed to delivering world-class citizen services in lin…