Job Number 23037082
Job Category Sales & Marketing
Location Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi
Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Perform general office duties to support Sales & Marketing (e.g., filing,
sending emails, typing, faxing, copying). Prepare sales-related documents
throughout the sales process (e.g., proposals, contracts, or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g., brochures, promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify
information (e.g., commissions, leads, third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g., hours of operation, rates and room types, packages, promotions,
entertainment, restaurants, special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move,
lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Residence Inn by Marriott helps guests thrive while on long stays so they can
perform at their best. Spacious suites with full kitchens offer the comforts
of the modern home, while employees provide service with a human touch to
business and leisure travelers alike. Working at Residence Inn, you will build
relationships grounded in team work and experience the legendary Residence Inn
service culture which focuses on delivering against the unique needs of long
stay guests. Find Your World ™ at Residence Inn by Marriott.
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