Human Resources Manager (SAUDI ONLY)

Job Number ‎22162783
Job Category Human Resources
Location Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam,
Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

As a member of the property Human Resources support staff, he/she works with
Human Resources employees to carry out the daily activities of the Human
Resource Office including oversight of recruitment, total compensation, and
training and development. Additionally, he/she focuses on delivering HR
services that meet or exceed the needs of employees and enable business
success; as well as ensures compliance with all applicable laws, regulations
and operating procedures.

CANDIDATE PROFILE

Education and Experience
* High school diploma or GED; ‎3 years experience in the human resources, management operations, or related professional area.
OR
* ‎2-year degree from an accredited university in Human Resources, Business Administration, or related major; ‎1 year experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Recruitment and Hiring Process
* Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
* Establishes and maintains contact with external recruitment sources.
* Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
* Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
* Oversees/monitors candidate identification and selection process.
* Provides subject matter expertise to property managers regarding selection procedures.
* Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
* Performs quality control on candidate identification/selection.

Administering and Educating Employee Benefits
* Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
* Prepares, audits and distributes unemployment claim activity reports to property management.
* Attends unemployment hearings and ensures property is properly represented.
* Ensures that department has the available resources on hand to administer employee.

Managing Employee Development
* Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
* Ensures employees are cross-trained to support successful daily operations.
* Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
* Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
* Ensures attendance by all new hires and participation of the leadership team in training programs
* Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Maintaining Employee Relations
* Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
* Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
* Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
* Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
* Partners with Loss Prevention to conduct employee accident investigations, as necessary.
* Communicates performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices
* Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
* Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
* Ensures medical records are maintained in a separate, secure and confidential medical file.
* Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
* Communicates property rules and regulations via the employee handbook.
* Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
* Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
* Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
* Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
* Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.