Mint Officer

؜ - ؜الجيزة ؜ -

تفاصيل الوظيفة


  • MAJOR RESPONSIBILITIES AND ACOUNTABILITIES

  • Identifies Youth customer needs and fulfils it with the proper Mint's program offering or other bank products.

  • Establishes and achieves sales and revenue targets for existing and new Mint clients.

  • Serves new and existing Mint clients by providing them with the full suite of the Mint program offering.

  • Provides Mint clients with comprehensive advisory services:

  • Advising clients related to specific Mint products and services

  • Acquires new client relationships, as well as broadening existing client relationships through reaching out to them in Youth centered locations (Universities, workshops, Career Affairs, etc.).

  • Focuses on adequate utilization of the Mint program Flagship products (Debit Card and saving account).

  • Has all clients' files updated and ensures that all documents related to clients are available in order to comply with KYC and AML regulations.

  • Directs customers to various channels (ATM, Online Banking).

  • Researches competitive offering and solicit client feedback for new product ideas for the Mint program.

  • Retains client ownership (strong knowledge of client account, transactions and all issues related to client).

  • Carries out any task requested by the Mint Banking sales manager and the Head of segments.

  • Escalates customer suggestions and concerns to the Mint Banking Sales manager and Head of Segments.

  • Submits call report and daily sales report (DSR) to the Mint Banking sales manager and the Head of segments.

  • Acts as a "Trusted Advisor" to the Mint clients.

  • KEY PERFORMANCE INDICATORS (KPIs)

  • Cross-selling ratio: number of products sold per-customer

  • Percentage of new customers acquired or lost in period

  • Percentage of inactive/zero balance accounts

  • Number of customers complaints and the recurrence of the same complaint

  • Customer feedback surveys and pulse checks

  • Customer satisfaction rate measured through customer satisfaction surveys

  • Achievement of individual sales targets and quality targets

  • Number of out-dated customers' profile

  • Number of remarks and recurrence of remarks in quality assurance individual reports

  • Number of remarks and recurrence of remarks in audit reports

  • Number of remarks and recurrence of remarks in compliance reports

ملخص الوظيفة

  • المُعلن : EGBank
  • تاريخ الإعلان : 16/02/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : الجيزة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

الجيزة
05/07/2022

* **ا لغرض العام للوظيفة ** تنفيذ كافة الأعمال المتعلقة بالأعتمادات المستندية وتطبيق القواعد والنظم التى تعتمدها إدارة البنك فى هذا الشأن بهدف إرضاء العملاء وحفظ حقوق البنك * **ا لمهام والمسئوليات الرئيسية** * انشاء ومتابعة وسداد مستندات التحصيل الواردة عن العمليات التجارية * انشاء ومتابعة…

الجيزة
05/07/2022

* **JOB PURPOSE** Handling all the data entry for credit card applications and clear understanding of service level standards contents, products and adhere to the bank's policies. * **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Receive the Original application from branches * Check documen…

الجيزة
03/11/2022

* **_JOB PURPOSE:_** The payroll Officer is responsible for tracking and managing payroll data. He will be required to track employee overtime and meal allowance, prepare compensation data, calculate bonuses and allowances, and respond to employee questions about Salaries and deductions. . …

الجيزة
28/04/2023

**Responsibilities** * ** استلام البضاعة الواردة من المصنع** **.** **•** **س رعة تحميل سيارات النقل التابعة لإدارة الشحن لتنفيذ الخطة الموضوعة** **.** **•** **ت نفيذ تعليمات برنامج** **( CRB )** **ح ماية المستهلك من المخاطر** **.** **•** **ا لجرد اليومى والشهري و مطابقة الأرصدة المخزنية …

الجيزة
30/04/2023

* **JOB PURPOSE** Preparing full and accurate investigation reports for existing corporate clients ( SMES , large corporate ) , beside making periodical investigation reports for the remedial clients. Always seeking to mitigate risk factors through variable sources of information to maintain health…

الجيزة
09/12/2022

* **JOB PURPOSE** Preparing full and accurate investigation reports for existing corporate clients ( SMES , large corporate ) , beside making periodical investigation reports for the remedial clients. Always seeking to mitigate risk factors through variable sources of information to maintain health…

الجيزة
17/01/2023

* **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Preparing full and accurate investigation reports for new and existing clients. * Preparing investigation reports for the suppliers and drawees of our borrowing clients. * Review client documents to make sure that all required documents are k…

الجيزة
12/03/2023

* **ا لغرض العام للوظيفة** اعداد وتنفيذ وتسوية الشيكات بالعملة المحلية والعملات الاجنبية الواردة والصادرة من بنوك آخرى ومن العملاء من خلال غرفة مقاصة البنك المركزي والمصرف العربي الدولي بالإضافة الى شيكات التحصيل السريع والشيكات الصادرة وفقا للتعليمات المنظمة بما يضمن حقوق البنك ورضاء العملاء * *…

الجيزة
19/03/2023

**Job Purpose:** To implement activities related to product development including formulations development, analysis and reporting any faced issues to achieve product development in a timely manner with considerations for scaleup and tech transfer. **Duties & Responsibilities:** * Literature s…

الجيزة
15/06/2022

* **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** * Identifies corporate customer needs and fulfils it with proper bank's products or services * Handles corporate customers requests and inquiries related to their accounts, products, and services in a professional manner, with referring them to r…

Language: English