About NCR
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise
provider in the financial, retail and hospitality industries. NCR is
headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a
trademark of NCR Corporation in the United States and other countries.
Title: Service Coord Representative
Location: Egypt
Job description:
Service Coord Representative is responsible for Call Management and Field
Logistics operations and providing related support for the NCR Worldwide
Service Logistics Organization, as Primary Planner for 2 Tier A, or
equivalent, Territories; as well as managing any exceptions relating to
assigned geography(s) or customer(s). The incumbent is responsible for timely,
efficient and effective call management, work load balancing, SLA attainment
and delivery against management mandated priorities. The incumbent directly
interfaces with FSC and Field management on daily and hourly basis.
Roles and Responsibilities:
Education and/or Requirements Required:
* Minimum 1-2 years relevant work experience as Service Planner I.
* The incumbent should possess minimum High School degree or equivalent.
* Candidates must have proven excellent communications and interpersonal skills.
* Candidates should have strong organizational acumen.
* Minimum B1 English language skills
Skill Requirements:
* Works constructively and collaboratively with others and across organizations to accomplish organizational goals and objectives.
* Applies methodologies, processes and tools to enhance work effectiveness and to implement process improvements.
* Leverages experiences and acquires and shares new skills and knowledge to enhance organizational capability and individual competence.
* Demonstrates a sense of urgency for customers.
* Fosters teamwork by identifying and removing obstacles to ensure organization results are achieved.
* Writes, speaks, listens, and presents information effectively and persuasively. Provides feedback to associates through verbal and/or written mediums.
Offers of employment are conditional upon passage of screening criteria
applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal
employment opportunity. All qualified applicants will receive consideration
for employment without regard to sex, age, race, color, creed, religion,
national origin, disability, sexual orientation, gender identity, veteran
status, military service, genetic information, or any other characteristic or
conduct protected by law. NCR is committed to being a globally inclusive
company where all people are treated fairly, recognized for their
individuality, promoted based on performance and encouraged to strive to reach
their full potential. We believe in understanding and respecting differences
among all people. Every individual at NCR has an ongoing responsibility to
respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR
preferred supplier list. Please do not forward resumes to our applicant
tracking system, NCR employees, or any NCR facility. NCR is not responsible
for any fees or charges associated with unsolicited resumes.
About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other count…
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