Job Number 23027494
Job Category Rooms & Guest Services Operations
Location Courtyard Jubail, Centrally located in Jubail on the Dhahran-
Jubail Hwy, Jubail City, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Assist staff with expediting problem payments (e.g., problems processing
credit card). Follow up with guest regarding satisfaction with guest-related
issues. Process all guest check-ins by confirming reservations, assigning
room, and issuing and activating room key. Process all payment types such as
room charges, cash, checks, debit, or credit. Anticipate sold-out situations
and obtain satisfactory alternative accommodations when the property cannot
accommodate guests with reservations. Process all check-outs including
resolving any late and disputed charges. Answer, record, and process all guest
calls, messages, requests, questions, or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Run daily reports
(number of arrivals, departures), identify any special requests, and check
reports for accuracy. Cash guests' personal checks and traveler's checks.
Review shift logs/daily memo books and document pertinent information in
logbooks. Count bank at the beginning and end of shift. Balance and drop
receipts according to Accounting specifications.
Assist management in training, motivating, and coaching employees; serve as a
role model. Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information. Anticipate and address
guests' service needs. Speak with others using clear and professional
language; prepare and review written documents accurately and completely;
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others. Ensure adherence to quality expectations
and standards. Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard, you'll ensure guests have a smooth, productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.
**Job Number** 23027494 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Jubail, King Faisal West Street Building No. 8557, Jubail City, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** No…
**İ lan Tarihi** Jun 16, 2022 **İ ş Numarası** 22101047 **İ ş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt HAR İTADA GÖRÜNTÜLE **Marka** Marriott Hotels Resorts **Ç izelge** Full-Time **K…
**İ lan Tarihi** Jun 20, 2022 **İ ş Numarası** 22102541 **İ ş Kategorisi** Rooms & Guest Services Operations **Lokasyon** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE **Marka** Westin Hotels & Resort…
**ت اريخ النشر** Jun 20, 2022 **ر قم الوظيفة** 22102541 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة **س لسلة الفنادق** Westin Hotels & Resorts…
**Data de divulga çao da vaga** Jun 01, 2022 **N º do Cargo** 22090606 **Categoria de emprego** Rooms & Guest Services Operations **Local** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VER NO MAPA **Marca** Aloft Hotels **Hor ario** Ful…
**Fecha de publicaci on** May 10, 2021 **N umero de Empleo** 21045059 **Categor ia de Empleo** Rooms & Guest Services Operations **Ubicaci on** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA **Marca** Four Po…
**Date de publication** Apr 21, 2021 **Num ero de l'Emploi** 21037844 **Cat egorie d'Emploi** Rooms & Guest Services Operations **Lieu** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Enseigne** Westin Hotels & Resort…
**Job Number** 22169187 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management …
**职 位编号** 23067294 **工 作类别** Rooms & Guest Services Operations **地 点** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt 在地图中查看 **编 制** Full-Time **远 程申请?** N **重 新安置？** N **职 位类型** Non-Management **职 位概述** 协助员工加快处理问题付款（例如，处理信用卡的问题）。 跟进和了解客人对相关问题的满意度。通过确认预订，分配客房，并发放和激活客房钥匙，…
**ر قم الوظيفة** 23067294 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N **ن وع الوظيفة** Non-Managem…