Application Support Specialist

؜ - ؜البياضية ؜ -

تفاصيل الوظيفة

Details
Required Experience ‎1
Department Customer Operations
Career LevelJunior
Position Location maadi
Skills
Networks
troubleshooting
Requirements and responsibilities

Key Responsibilities:

* Responding to inbound support emails and calls within the specified SLA
* Assisting customers with different types of issues or configuration questions.
* Assisting customers with performance issues
* Assisting customers with REST API questions/issues.
* Use and maintain our knowledgebase with new information as needed

Job Requirements:

* English fluency
* Comfortable working customers and end-users.
* Comfortable being on a phone queue
* Good troubleshooting skills
* Experience working in a related field (customer support/service) ‎0-‎2 years
* IT Troubleshooting
* Good network skills

ملخص الوظيفة

  • المُعلن : FlairsTech
  • تاريخ الإعلان : 04/11/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : البياضية
  • الراتب : -
  • الهاتف : -

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