Business Analyst

JOB DETAILS:

The Business Analyst is responsible for a full range of activities, which
ensures the operational effectiveness and excellence across the business Units
and Departments. He/she would be required re-design and document workflow and
make appropriate recommendations that will positively impact
operational/monetary effectiveness. The Business Analyst 's primary objective
is to assist the business to implement technology solutions in a cost-
effective way by determining the requirements of a project or program, and
communicating them clearly to stakeholders, facilitators, and partners.
KEY RESPONSIBILITIES:

 Track and evaluate business processes, anticipate requirements, uncover
areas for improvement, and develop and implements solutions that will
positively impact the company.
 Lead ongoing reviews of business processes and develop optimization
strategies.
 Stay up-to-date on the latest process and IT advancements to automate and
modernize systems.
 Act as the functional expert on the specified business techniques and
application(s).
 Work directly with appropriate personnel to understand concept, objectives
and approach.
 Conduct meetings and presentations to share ideas and findings.
 Gather critical information from meetings with various stakeholders and
producing useful reports.
 Document and communicate the results of efforts made.
 Assists Business Unit/Department Managers in developing tactical and
strategic services and/or programs to support the business unit's goals
(financial, quality, production, customer service, operational efficiency,
market share, etc.).
 Reviews, analyzes, and creates detailed documentation of business systems
and user needs, including workflow, program functions, and steps required to
develop or modify computer programs.
 Consults with Nextcare's personnel to determine business, functional and
technical requirements for specified applications.
 Coordinates the development of all approved versions of business and
functional specifications for specified applications. Reviews use cases and
other technical documents with IT project staff to ensure business
requirements are adequately reflected in technical planning documents.
 Develops effective reporting tools for the business unit.
 Analyzes the business unit's activities and trends and compares analyses
against the service standards and best practices. Presents findings and works
with the Head of Units and other personnel to identify and implement
strategies that will address tactical and strategic goals.
 Prepares routine reports (financial, quality, production, customer service,
operational efficiency, market share, etc.).
 Analyzes trends and recommends adjustments address and/or capitalize on
trends.
PROFILE KEY REQUIREMENTS:

 Bachelor's Degree in Business Administration / IT background preferred.
 ‎3+ years of experience in a similar role.
 Analytical and reporting skills.
 Knowledge of Business Planning and Management process.
 Customer Focus and Relationship Building.
 Champion for Change.
 Information & Technology proficiency.
 Strong leadership skills.
 High preference is given for UAE National candidates with relevant
experience.
 Excellent communication and interpersonal skills.
 Experience working with regionally distributed teams and business partners.
 Demonstrate resourcefulness with ability to anticipate needs, prioritize
responsibilities, and take initiative.
 Ability to use diplomacy and tact to resolve problems.
 Ability to withstand pressure, constantly changing work environment, and
tight deadlines.