Call Center Agent

؜ - ؜الإمارات ؜ -

تفاصيل الوظيفة

الإمارات العربية المتحدة
Jan ‎18, ‎2022
AED ‎4500 - AED ‎5000
Contract
Full time
* Our client is one of the largest electronic brand. They are now looking for a Call Center Agent to join them.


Roles & Responsibilities
* Take customer calls and provide accurate, satisfactory answers to their queries and concerns
* De-escalate situations involving dissatisfied customers, offering patient assistance and support
* Call clients and customers to inform them about the company's new products, services and policies
* Guide callers through troubleshooting, navigating the company site or using the products or services
* Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
* Collaborate with other call center professionals to improve customer service
* Help to train new employees and inform them about the company's customer management policies


Preference
* Immediate Joiners
* Arabic Speakers
* Prior work experience in call center with any electronic brand for at least ‎1 year in similar position


Qualifications
* High School / Bachelor's degree in any related field.


Benefits
* Employment Visa
* Medical Insurance

ملخص الوظيفة

  • المُعلن : TASC Outsourcing
  • تاريخ الإعلان : 27/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : 4500 د.إ
  • الهاتف : -

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