الإمارات العربية المتحدة
Nov 6, 2023
AED 4500 - AED 5000
Contract
Full time
Our client is a multinational real estate development company. They are
now looking for an E-mail and chat agent to join them.
Roles & Responsibilities
* Receives and responds to social media, email, WhatsApp chat, and phone inquiries from internal and external business and residential customers regarding a wide variety of matters. Supports company initiatives and promotions.
* Evaluate the problems of the customers and provide logical lasting solutions with best-in-class customer satisfaction
* Educate customers on procedures, and processes to ensure the interaction is valuable to the customer
* Ensure escalations are followed up within the specified timeline
* Build customer loyalty by following customer social media inquiry
* Enhances the customer experience by providing sales information assistance, through the use of up/cross-selling, sales techniques. Generate customer interest in the services or products offered by the company
Preference:
* Arabic Speakers
* Immediate Joiners
Qualifications:
* Bachelor's degree
* Prior experience working in a similar role
Benefits:
* Employment Visa
* Medical Insurance
الإمارات العربية المتحدة Dec 19, 2023 AED 4500 - AED 5000 Contract Full time Our client is a **multinational real estate development** company. They are now looking for an **E-mail and chat agent** to join them. **Roles & Responsibilities** * Receives and responds to social media, email, Whats…
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