Summary
Main Duties and responsibilities:
* Receive all incoming calls and respond accordingly
* Allocate rooms and task list to team members
* Ensure keys are issued in line with security procedures
* Log and store all lost and Found property as per the set policies and procedures handover to Security
* Manage guest request and inquires and immediately
* Ensure all relevant guest information is communicated to team members and updated on guest profile.
* Carry out administrative and IT Duties
* Report all necessary maintenance daily and log the appropriate program
* Liaise with other departments to ensure all information is communicated efficiently and promptly
* Update system regularly to give maximum room return to the hotel active inventory
* Carry out any reasonable task set by the Housekeeping Manager.
Qualifications
Main Duties and responsibilities:
* Receive all incoming calls and respond accordingly
* Allocate rooms and task list to team members
* Ensure keys are issued in line with security procedures
* Log and store all lost and Found property as per the set policies and procedures handover to Security
* Manage guest request and inquires and immediately
* Ensure all relevant guest information is communicated to team members and updated on guest profile.
* Carry out administrative and IT Duties
* Report all necessary maintenance daily and log the appropriate program
* Liaise with other departments to ensure all information is communicated efficiently and promptly
* Update system regularly to give maximum room return to the hotel active inventory
* Carry out any reasonable task set by the Housekeeping Manager.
Summary We at Hyatt Centric are at the center of some of the most unique destinations --in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well- crafted cocktail. We're a local home base, preparing our guests t…
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