This function is to ensure exceptional Guest Experience in a highly empowered
environment. Represent our brand, throughout the Guest journey, to deliver a
flawless stay experience. Ensure that each guest becomes a happy fan of our
Rooms and other facilities, by delighting them from Check in until Check out.
WHAT YOU WILL NEED TO SUCCEED
Genuine service personality, with high EQ.
Minimum 4 years’ experience in Hospitality industry.
Minimum 2 years’ experience in a Supervisory role / similar experience in a
5 star hospitality industry.
Minimum of a high school diploma is required/ College degree in Hotel
Management or a related field is preferred.
A minimum of 1 – 3 year experience in a similar position in a 5-star
hospitality company.
PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
Conduct all operational tasks in Front Office while living up to service
standards and procedures.
Go the extra (s)mile where you can.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the Guest’s
interests at heart.
COMPETENCIES
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base
of how we serve our customers, how we speak with one another, and the way we
move forward in every decision we make. In short, it is the essence of who we
are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our
promises and above all we value the trust they place in us to deliver flawless
products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great.
We drive efficiency and effectiveness into every corner of our business, so we
are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the
willpower, skills, knowledge and passion needed to deliver extraordinary speed
for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled
talent that dream big and act quickly, with high energy and positivity.
Adaptability
We keep up with the times, disrupting and challenging the status quo. We
challenge conventional wisdom and ourselves, we expect the unexpected, and we
develop products and services that reflect the future.
Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard. Places outgoing calls. Receives guest messages and deliver the same to the guest.
**" Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent." - Mohamed Alabbar ** ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experie…
Hninn Lwin Oo Maung 020574 who is currently working in F&B department as hostess.
This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until C…
**ABOUT THE FUNCTION** This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms & other facilities, by delighting them…
We are looking for an Accountant role to support in book keeping for Hospitality and Service fees operations working closely with OES office in India to ensure compliance with RERA Regulations and procedures
Short Description for Internal Candidates This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilit…
**" Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent." - Mohamed Alabbar ** ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experienc…
**a €oeEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.a€� a€" Mohamed Alabbar ** ABOUT THE COMPANY Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle ex…
**ROLE IN FRONT OFFICE (CONCIERGE)** **ARMANI HOTEL DUBAI** **ABOUT THE COMPANY** Armani Hotel Dubai is the first hotel designed by Giorgio Armani, offering visitors to Dubai an unprecedented choice for luxurious indulgence in elegant settings. Nestled in the world's tallest tower, Burj Khalifa, …