Concierge Agent

Four Seasons Alexandria, at San Stefano
Concierge Agent
Interested individuals should have a huge appetite for development and
have demonstrated a skill set for working cooperatively.
Looking for a Guaranteed Opportunity, this is the place for you.

Interested individuals should have a huge appetite for development and have
demonstrated a skill set for working cooperatively.
Discover Alexandria
Alexandria is the second-largest city in Egypt - and the most culturally
diverse - with a coastline that stretches over ‎30 km. Palm-lined boulevards,
beautiful gardens and wide-ranging historical sites combined with a thriving
cafe culture and convivial inhabitants give the city a bohemian air.
Alexandria's proximity to Cairo - only ‎225 km - provides an ideal opportunity
for a twin-centre stay at Four Seasons Hotel Cairo at Nile Plaza or Four
Seasons Hotel Cairo at The First Residence. With a distinctive European flair,
the Hotel adds 21st-century elegance to Alexandria's renowned Mediterranean
ambience, setting new standards for beach-side living in the summer capital of
the Middle East.

Four Seasons Alexandria
A seaside glamour on the Egyptian Rivera
Located in the heart of Alexandria overlooking the Mediterranean Sea,
Four Seasons Hotel Alexandria holds ‎154 spacious rooms, suites and beach
villas designed by the renowned Pierre Yves-Rochon and is only a ‎10-minute
walk from the Royal Jewelry Museum and ‎9 km from the Library of Alexandria.
The main complex of the hotel includes ‎10 outlets including restaurants
and bars, meeting rooms, spa, indoor pool and gym.
Opposite the hotel, a long stretched, sandy beach with lush green
landscaping unfolds the blue waters of the Mediterranean Sea. It is easily
accessible by an under-passage from the hotel. The Beach facilities include ‎30
beach suites, an infinity seawater pool, a beach restaurant, gym, and kids
area.
In addition, the Hotel launches a new project located on the Hotel 's
private beach to complete its state-of-art complex on the shores of the
Mediterranean. The ‎15 Beach Villas offer guests the opportunity to rent and
stay in a comfortable setting while enjoying more space, privacy and
exclusivity, alongside the full complement. With multiple options between one,
two or three bedrooms, the villas are suitable for families and couples alike.

This key position requires an individual who
Bachelor's degree
Ability to work under stress & ready to accommodate any last-minute guest's
arrangements.
Positive phone demeanor and superior written and verbal communication
skills are essential.
Must have a service-oriented mindset and be capable of making every guest
feel valued
‎1+ years of previous customer service experience
Excellent communication & Negotiation skills
Excellent Command of English Language Written & Oral Skills
Ability to speak a second language is an asset
Presentable & Outgoing character.
Knowledge of basic office equipment, including printers, scanners, copiers,
etc.
Exemplify strong organizational skills and attention to details
Competent working with Microsoft Office suite, including Word, Outlook
and Excel & power point presentations.
Possess a positive attitude and be willing to work as part of a team
Willing to work irregular shifts and weaken