At Four Seasons we consider life and work to be richer when we truly connect
with the people and the environment around us.
Our family members are masters at their crafts - a gardener can become an
artist, a manager a conductor, a chef an inventor. We look for employees who
share the Golden Rule: people who, by nature, believe in treating others as we
would have them treat us. We look for our people to characterize a shared
passion for excellence and to infuse that enthusiasm into everything they do.
About Four Seasons
Founded in 1960, Four Seasons continues to define the future of luxury
hospitality with extraordinary imagination, unwavering commitment to the
highest standards of quality, and the most genuine and customized service.
Currently operating 117 hotels and private residences in major city centers
and resort destination in 47 countries, and with more than 60 projects in
development, Four Seasons consistently ranks among the world's best hotels and
most prestigious brands in reader polls, traveler reviews and industry awards.
As the leader in branded residences since 1982, Four Seasons currently operate
38 residential properties around the world and 80% of the projects in our
pipeline contain a residential component.
We seek the creative talents that are well-mannered, visionary, and passionate
and having a deep understanding of the hospitality concept.
Four Seasons Cairo at The First Residence is currently looking for a
Concierge Agent
Essential duties:
* Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
- Processes packages, faxes, messages, and mail which may be either outgoing
or incoming in an accurate and timely manner.
- Assure that desk collateral and information for restaurants, museums,
attractions, maps, and other local attractions are updated and current. Knows
what activities are available in the city (theatre, sports, concerts, shows,
special exhibits, sightseeing) and establishes close contacts with vendors in
these areas in order to provide information, ticketing, and reservations for
guests.
- Utilizes a variety of software programs to accurately input special
arrangements the guest has made and to assure proper billing.
Requirement:
* Excellent command of English language.
* Excellent communication skills.
Concierge Agent A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests througho…
Four Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest r…
Four Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest r…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with …
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**Job Number** 23080183 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Posi…
**Job Number** 23073932 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**Concierge Agent** Full time Four Seasons Resort Dubai at Jumeirah Beach The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four S…