The Campus Director serves as the Senior Operations Official at a designated
Strayer University campus location. The Campus Director is responsible for the
creation of a campus environment that is supportive of a quality educational
experience, and which meets expectations for quality service and staff
development targets. Primary responsibilities include campus-level budget
management, new and continuing student enrollment activity management, overall
campus matriculation management, as well as responsibility for the overall
appearance and administrative operations of the campus.
Essential Duties & Responsibilities:
* Overall management responsibility for the campus to create an environment supportive of a quality educational experience as well as create and maintain a positive campus culture that ensures the campus achieves continued excellence.
* Directs the overall enrollment management activities at campus including new student enrollment activities and all functions associated with the enrollment of continuing students.
* Appropriately addresses and resolves all staff and student issues that arise and escalates issues as necessary.
* Ensures that all departments and staff operate ethically within established policies and procedures and that the University's mission and code of conduct are fully upheld.
* Assures staff compliance with applicable University-wide required training.
* Leads non-academic staff meetings and is responsible for promoting and ensuring effective campus-wide communication. Screens, interviews, hires and evaluates non-academic campus-level management staff (Admissions Manager, Admissions Officers, Admissions Coordinators) and ensures they are aware of performance expectations in the appropriate areas of responsibility.
* Prepares accordingly for audit (internal, VA, DOE) and coordinates the timely response and the implementation of necessary corrective actions steps for findings identified in internal audit reports.
* Collaborates with SFS and SAS teams as appropriate.
* Approves campus related purchase orders and invoices as necessary.
* Creates and maintains a positive campus environment in which adult-focused educational activities can proceed unimpeded; including the maintenance of the physical location and grounds to provide a safe, clean and sanitary campus environment.
* Maintains the inventory of all property and equipment at the campus and conducts period checks as required/ directed.
* Regularly interacts and collaborates with other University administrators and corporate departments. Attends Regional and University meetings as required.
Job Skills:
* Demonstrated proficiency in leading, training and coaching staff in a service environment.
* Proficient computer skills to include Microsoft Word, Excel, Outlook, and PowerPoint required.
* Ability to lead under pressure with integrity and follow through on details.
* Experience with student or customer information/management systems preferred.
* Strong analytical and quantitative skills to interpret and act on various management.
* Demonstrated ability to identify and develop talent for future leadership roles.
* Strong oral and written communication skills including the ability to convey key messages.
Work Experience:
* At least 5 years of progressive work experience in a highly regulated service environment is required. 3-5 years of relevant management experience including managing multiple staff required.
* A successful background in admissions, enrollment management, and/or student services is highly preferred.
Education:
* From an accredited institution; Bachelor's degree is required.
Other:
* Must be able to travel 10% of the time.
* Must be able to lift 5 lbs.
* Typical office setting.
* Mobility within the office includes movement from floor to floor.
* Travel via plane, car, and metro may be required to perform this job.
* Must be able to work more than 40 hours per week when business needs a warrant.
* Access information using a computer.
* Effectively communicate, both up and down the management chain.
* Effectively cope with stressful situations.
* Strong mental acuity.
* Regular, dependable attendance and punctuality are essential functions of this job.
* Other essential functions and marginal job functions are subject to modification.
If you require a reasonable accommodation to complete our application
process, please contact our Human Resources Department at
[email protected].
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