Finance Operations Manager

Finance Operations Manager **** is expected to provide financial support &
expertise to the General Manager, and lead, supervise and monitor all
accounting activities at the hotel, ensuring a high standard of accuracy and
‎100% compliance with Hilton policies and local/national regulations that
impact the business, and c) be a passionate host when engaging with all our
stakeholders.

What will I be doing?
The Finance Operations Manager is accountable for the hotel in respect of
understanding and driving financial performance and is responsible to perform
all finance activities within the policy, regulatory and contractual
framework.
The role will business partner with the General Manager and has accountability
for developing excellent working relationships across a broad range of
internal and external stakeholders, including within Hotel Finance,
Commercial, IT, Human Resources, Operations, Shared Service Centers (where
applicable), Owners and Asset Managers as well as Regional Operations Finance.
You will be and remain familiar with the management agreement for the Hotel
and implement processes and procedures to ensure the Hotel is operated in
compliance with the management agreement, reporting issues of non-compliance
to your supervising manager.

• Execute duties as assigned by the General Manager and Regional Finance Director


• Oversee all accounting, purchasing and IT operations on property


• Be a great boss and role model for others with regards to brand-specific behaviours, and coach less experienced colleagues on the job


• Ensure you and your team pro-actively support colleagues in operations departments during peak service hours


• Interview, select, on-board, supervise, coach, and evaluate Finance Operations team members


• Organise and provide regular finance training opportunities for Finance Operations TMs as well as HODs


• Provide a positive work environment to Finance Operations Team Members that allows everyone to thrive and fulfil their potential


• Ensure that all Finance Operations TMs understand the purpose of their role and are equipped with the training and tools required to perform their duties at their best.


• Ensure regular & effective communication (e.g. Huddles) in own department to achieve / maintain a high level of trust & engagement


• Support the overall management of the hotel by establishing effective working relationships with other depts. ensuring a high level of cross departmental collaboration


• Personally spend at least ‎30 minutes per day working alongside colleagues in Guest Operations e.g. F&B; service, stewarding, housekeeping, front office to contribute to an outstanding brand unique guest experience in our hotel
  Accounting


• Maintain accurate accounting records and provide easy to read and effective financial reports for various stakeholders such as Owner, GM, other HODs


• Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. It must be regularly reviewed, and reconciliation must be performed for all accounts


• Maintain a focused system of internal controls, which provides effective and efficient regulation of the hotel assets, liabilities, revenues, and costs.


• Give advice on financial and commercial matters to the General Manager and HOD colleagues


• Ensure proper use and maintenance of financial systems, including security and back up procedures
  Purchasing


• Closely monitor purchasing activities and ensure receiving of goods is managed well.
  IT
  Work closely with above-property IT support to ensure smooth running of the IT
  network and help maintain site systems


• Manage the IT lifecycle on property, ensuring the implementation of preventive maintenance on systems, efficient IT setups, and the provision of on-site support where required


• Ensure accurate data and systems management
  
  What are we looking for?


• Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections


• Strong problem solving skills, including the ability to effectively address any issue in collaboration with others as appropriate


• Ability to help develop problem solving skills among direct reports and other team members as appropriate


• Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities


• Ability to lead and develop staff


• Detail oriented and organized


• Ability to develop presentations and effectively present to all levels of company, hotels & owners


• Strong communication and negotiation skills (all levels of management and external customers)


• Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!v