A Spa Therapist within Waldorf Astoria Kuwait effectively demonstrates the
Waldorf Astoria Hotels Service Delivery Standards through understanding,
supporting, and participating in all elements. Regular attendance in
conformance with the standards, which may be updated by Waldorf Astoria Hotels
from time to time, is essential to the successful performance of this
position. Ultimately responsible for carrying out all spa treatments and
therapies according to Waldorf Astoria Hotels standards ensuring guest
satisfaction. A Spa Therapist within Waldorf Astoria Kuwait effectively
demonstrates the Waldorf Astoria Hotels Service Delivery Standards through
understanding, supporting, and participating in all elements. Regular
attendance in conformance with the standards, which may be updated by Waldorf
Astoria Hotels from time to time, is essential to the successful performance
of this position. Ultimately responsible for carrying out all spa treatments
and therapies according to Waldorf Astoria Hotels standards ensuring guest
satisfaction.
What will I be doing?
As a Spa Therapist, ultimatelyresponsible for carrying out all spa treatments
and therapies according to Waldorf Astoria Hotels standards ensuring
guestsatisfaction to deliver an excellent Guest and Member experience.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
* The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.
* Be fully trained and certified in carrying out all therapies and treatments available to guests in the spa, in-room, or outdoors as per Waldorf Astoria Hotels standards.
* Prepare all treatments correctly and efficiently as per Waldorf Astoria Hotels standards.
* Communicate and assist guests as per Waldorf Astoria Hotels standards.
* Work in a clean and hygienic manner as per Waldorf Astoria Hotels standards.
* Carry out daily preparation of the Spa areas as per Waldorf Astoria Hotels standards.
* Report any incidents or odd behavior to the Spa Director and or Spa Supervisor.
* Ensure correct amounts of treatment products are used and wastage is minimized.
* Attend to duty in proper uniform, on time and well groomed.
* Adhere to all health and safety standards of the Waldorf Astoria Hotels.
* Be fully trained on all spa services and treatments.
* Be fully trained on all spa products and ingredients used (for professional and retail) in the Spa area.
* Attend trainings and adapt to new treatments as per Waldorf Astoria Hotels requirements.
* Be flexible in working schedules as per Waldorf Astoria Hotels requirements.
* Carry out any other job-related duties as per Waldorf Astoria Hotels requirements.
What are we looking for?
A Spa Therapist serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviors, skills, and values that follow:
* Strong interpersonal skills
* Committed to delivering a high level of customer service
* Excellent grooming standards
* Should be certified in carrying out all therapies and treatments.
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Excellent attention to detail
* High standards of cleanliness
* Ability to work in a consistently professional and helpful manner
* Previous experience in a similar role
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
**Main Duties** * Utilize the log book and schedule chart. * Keep your work area neat, clean and quiet at all times. * Utilize each of the rooms and provide information to guests about the services offered in the Spa as well as the Hotel. * Utilize each of the retail products safety and …
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