Spa Therapist

At Four Seasons we consider life and work to be richer when we truly connect
with the people and the environment around us.
Our family members are masters at their crafts - a gardener can become an
artist, a manager a conductor, a chef an inventor. We look for employees who
share the Golden Rule: people who, by nature, believe in treating others as we
would have them treat us. We look for our people to characterize a shared
passion for excellence and to infuse that enthusiasm into everything they do.
About Four Seasons
Founded in ‎1960, Four Seasons continues to define the future of luxury
hospitality with extraordinary imagination, unwavering commitment to the
highest standards of quality, and the most genuine and customized service.
Currently operating ‎121 hotels and private residences in major city centers
and resort destination in ‎43 countries, and with more than ‎60 projects in
development, Four Seasons consistently ranks among the world's best hotels and
most prestigious brands in reader polls, traveler reviews and industry awards.
As the leader in branded residences since ‎1982, Four Seasons currently operate
‎38 residential properties around the world and ‎80% of the projects in our
pipeline contain a residential component.
Main Duties/Description:
* Provide an enjoyable, relaxed and peaceful spa experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
* Greet guests with a warm smile and with professionalism, escort them to the changing room and to the treatment room. Ensure any treatment and shower room is set up and fully stocked complying with all company standards of service, hygiene and cleanliness.
* Perform all facial and body treatments according to established Four Seasons protocols , being knowledgeable about all Spa products and services offered. Be familiar with all Hotel services and facilities.
* Proven knowledge and experience with a variety of treatments including; aromatherapy, reflexology, deep tissue, and Swedish is required.
* Read the guests and customize their service to ensure peace and relaxation.
* Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.
* Report any complaints to the management team.
* Upsell Spa products considering guests' needs and departments sales targets. Maximize department revenue achieving sales targets set by the management team.
Preferred Qualifications and Skills:
* Proper licensing required.
* At least ‎2 years' experience within a high-end luxury spa, hotel, or resort.
* Reading, writing and oral proficiency in the English language.
* Excellent interpersonal skills, teamwork attitude, an outgoing personality and a can-do approach to any request.
The benefits offered by Four Seasons Hotel Kuwait include:
* Full board shared living accommodation in a high quality, well-resourced compound
* Complimentary nights at FS Hotels worldwide
* Regular social and sporting events
* Paid home leave tickets
* Quality employee meals
* Free transportation to and from work
* High speed Wi-Fi internet in accommodation and employee transportation buses