Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
Ensure that all public, guest-facing and back of house areas of the hotel are
properly cleaned at all times.
Ensure health & safety requirements are adhered to.
Ensure that all staff are aware of and follow departmental SOP's and LSOPs
Coach and guide new members of the team, putting in place proper orientation
training and ongoing training and development for team members.
Assist in managing relationships with suppliers.
Ensure records are maintained for linen inventory, uniforms, and other items
as applicable.
Ensure that lost and found articles are stored properly and that the correct
logs are maintained.
Ensure that par levels of linen, towels and uniforms are current, and in line
with inventory.
Develop and maintain a motivational working environment within the department
and positive relations with other departments.
Train staff to become multi skilled in all facets of housekeeping.
Initiate measures to minimize all wastage of materials and amenities are used
in the department.
Ensure that proper key controls are in place.
Control overtime through good management and immediate response to problems.
Ensure VIP requirements are met.
Ensure all special requests are met, with particular reference to families
visiting our resorts with children.
Qualifications
* Excellent communication skills and a professional presentation
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively with fellow colleagues as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
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