Client Relation Manager responsibilities is building relationships with
clients to ensure that their needs are met, they are satisfied with the
services and/or products provided by the company and any challenges are
overcome. As well as maintaining relationships with existing clients and
working within the boundaries of what is already offered by the employer, as a
client relationship manager you will be involved in identifying new sales
opportunities and making product development and sales teams aware of these.
This involves researching, monitoring and analyzing industry trends.
Responsibilities
- Going to meetings with MD and meeting clients
- Understand Client needs
- Follow up call to confirm their needs agree scope
- Getting proposals ready and outlined
- Create mini project plan
- Scheduling meetings with clients to see if they are happy (Follow up call)
- Finalize
- Sign off
- Set sales and revenue targets and work diligently to meet them
- Help with sales, up-sell or cross-sell services and products
Skills
- Strong negotiation and influencing skills
- The ability to communicate confidently – both through speaking and writing
– with colleagues and clients from all levels of an organisation
- Self-motivation
- A level of creativity when it comes to thinking of new sales opportunities
- A client-oriented attitude
- Good with Excel and PowerPoints
- Excellent communication and negotiation skills
Sales steps must be followed, will be provided by us.
Job Type: Part-time
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