Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
*
To anticipate guest needs, and handle guest inquiries in a helpful and
attentive Anantara manner.
* To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
* To oversee the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
* Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
* To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
* To develop a close and harmonious working relationship with all hotel departments.
* Conduct daily shift briefings/meeting's and pass on all information to team-members.
Qualifications
* Previous customer related experience an asset
* Excellent communication skills and a professional presentation
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively with fellow colleagues as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Arabic Language proficiency is preferred
**Position:** Front Office Supervisor (Full time #534648) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities:** * Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and depart…
**Job Number** 23113979 **Job Category** Rooms & Guest Services Operations **Location** The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Pos…
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey…
**ر قم الوظيفة** 23171877 **ا لتصنيفات** Rooms & Guest Services Operations **ا لموقع** W Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates عرض على الخريطة **ا لجدول الزمني** Full-Time **ه ل تقع في مكان بعيد؟** N **إ مكانية الانتقال إلى موقع آخر؟** N…
**Job Number** 22137477 **Job Category** Rooms & Guest Services Operations **Location** Marriott Hotel Downtown Abu Dhabi, Sheikh Rashid Bin Saeed Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N …
Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine's 100 Best Companies to Work for, every year since the survey began in 1998. In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: "The reason for our success is no secret. It comes down to one…
**Job Number** 23094520 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **…
**Position:** Front Office Manager (Full time #534813) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** * Supports company's philosophy and company culture through the use of pillars and legendary quality experiences on a d…
Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolit…
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Ideally with a relevant degree or diploma in Ho…