Company Description
A luxury hospitality brand for modern travellers. Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world's most exciting destinations. From pristine
islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush
jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
As Assistant Reservations Manager you will directly support the Revenue
Manager in driving the performance of the reservations team on property. You
will ensure that all SOP's are being adhered to. You will further be
responsible for maintaining and improving reservations operations to ensure a
high degree of accuracy in guest reservations, maximising revenue
opportunities and satisfaction of guests and team members. You will ensure
monitoring of daily arrivals for all guest requests to be carried out and
communicated to. You will be responsible for the inventory management,
including allotments, groups blocks and rate codes in all applicable systems.
You will assist the Reservations Manager for driving up- selling within the
property and to ensure optimal use of all distribution channels.
Qualifications
*
Two years experience in hotel reservation and rooms division.
* Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
* Understand the dynamics of regional & local market, local competitors and events of the destination.
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