Company Description
A luxury hospitality brand for modern travelers, Anantara connects guests to
genuine places, people and stories through personal experiences and providing
heartfelt hospitality in the world 's most exciting destinations. From
pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts
and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
To assist in planning manpower requirements to achieve an efficient usage of
labour, considering business needs and seasonal trends.
Assist in preparing yearly budgets for the laundry department and remain
fully accountable for revenue objectives.
Work with colleagues across the hotel to ensure all guest requirements are
met.
Operations
Oversee and manage the laundry function of the hotel, actively looking for
ways to exceed guest expectations at all times.
Ensure that all guest laundry is processed quickly and efficiently in line
with the requirements of the guest.
Ensure that all laundry machines and equipment are well maintained and work
properly.
Ensure that all linen and uniforms of the hotel are in good and clean
condition.
Manage relationships and contracts with suppliers.
Ensure that departmental SOP's are current and in effect and available for
all team members to use as reference, revise and update when necessary.
Rostering and scheduling of all Laundry personnel.
Supervise and manage the work of all team members in the Laundry department
Ensure health & safety requirements are adhered to.
Ensure records are maintained for linen inventory and uniforms. Ensure that
par levels of linen, towels and uniforms are current, and take an accurate
linen inventory bi-monthly. Report monthly cost of all linen and income to
Executive Housekeeper.
Lead departmental measures to minimize wastage of materials and amenities
used in the department.
Control chemical and Laundry supplies consumption, and ensure safe usage of
chemicals
Fully support and release staff for Task Force Missions required to support
the opening of new Anantara and other MINT properties, and other special
events catered by Minor International.
Coach and guide new members of the team, with proper orientation training.
Put in place effective ongoing training and development for team members.
Develop and maintain a motivational working environment within the
department and positive relations with other departments.
Additional Information
Relocate to remote area
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