Parent Relation Executive - Aldar Education (New School)

Main Duties:

* Overall responsibility of Enrolments and Registration for the School, working closely with the Senior Leadership within the School and HQ Enrolments
* Manage accurate data on applications, enrolments, and registrations to ensure accurate figures are available daily
* Meet with enrolled parents, explain registration procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively
* Respond to registration enquiries, telephone calls and emails in a timely and courteous manner
* Oversee the assessments process with the academic team as required, to ensure the enrolment process is efficient
* Oversee the waiting list (if applicable), maintain standard communication with the waitlisted parents in a timely manners and update on the application status accordingly.
* Manage the registration files for all new and existing students
Specific Duties:

* Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process.
* Managing eSIS (student information system) including student registration, withdrawals, transfers, and pre-transition
* Develop and maintain strong relationship with ADEK's student's affairs department
* Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment to students and parents
* Attend SLT meetings when required to update on enrolments at the School
* Work with the PRE to identify strategies for attracting new enrolments and student retention
* Manage the reenrollment process for existing parents in conjunction with the PRE, providing regular analysis of the updates to the Head of Enrolments and Principal
* Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments
* Attend networking events to promote the School
* Organise and attend enrolment events for the School
* Develop and maintain strong partnerships with feeder nurseries and schools
* Represent the ethos and standard of excellence of Aldar Education Schools to all prospective parents
* Ensure that Aldar Education Schools procedures and codes of conduct are always followed
* Initiate effort and energy beyond the typical workday
* Perform other duties as requested by direct and dotted line reporting managers/ supervisors
* To work collaboratively with the Admissions executive to take on additional tasks when requited to support Enrolments and Registration and to provide cover in the absence of the other team member
* Perform all other duties as requested by direct and dotted line reporting managers/ supervisors in a timely manner
REQUIREMENTS:
Minimum Qualifications:
* Bachelor Degree required
Minimum Experience:
* Experience as Admissions/Registrar in the education field
* A minimum of 2years of experience in a customer focused role in the region
* Strong ESIS/ student affairs experience
* Previous experience in data management
Job Specific Knowledge & Skills:
* Fluent English communication skills, written and oral in order to deliver clear, proactive and effective two-way communication.
* Arabic speaker is preferable
* Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
* Ability to work flexibly as a member of a team
* Result driven.
* Ability to analyse information in a systematic manner to make informed decisions.
* Ability to create a culture of continuous learning and knowledge sharing
* Collaboration and teamwork
* Shows positivity when faced with change, embracing it fully
* Acts in a socially responsible manner
* Excellent office management skills
* Approachable, professional, calm and knowledgeable
* Able to deal professionally with a range of stakeholders
* Knowledge of child protection and safeguarding
A clean enhanced Disclosure and Barring Services check or police check.
*
What We Offer
Aldar Education are a family of world-class, child centered, and innovative
schools based in the UAE. We educate over ‎33,000 students across our group of
owned and managed schools and as we grow so does our need for highly skilled,
inspirational, and dedicated school leaders. We offer an attractive
remuneration package. Our future-focused learning model includes both students
and staff and so we place a special emphasis on professional development,
coaching and training.
This job description is not all inclusive. Aldar Education reserves the right
to amend this job description at any time. We are an equal opportunity
employer, committed to a diverse and inclusive work environment. We are also
mindful of our national development strategy and encourage UAE Nationals in
their application at our company.
Aldar Education is committed to safeguarding and promoting the welfare of
children and young people and expects all staff to share this commitment.
Offers of appointment are subject to satisfactory references and police
clearance.