Recreation Receptionist - InterContinental Abu Dhabi

We are looking for a recreation receptionist who will be responsible to
provide excellent customer service to our guests using the hotel's
recreational facilities.
Every day is different, but you'll mostly be delivering:
A little taste of your day-to-day
* Identify and pursue new corporate clients to expand the hotel's client base.
* Greet and assist guests in a friendly and professional manner.
* Provide information about recreational facilities, activities, and schedules.
* Manage reservations for recreational amenities, such as pool areas, sports facilities, and fitness centers.
* Ensure accurate booking records and timely communication with guests.
* Address guest inquiries, concerns, and requests promptly and courteously.
* Assist in ensuring a positive and enjoyable experience for guests using recreational facilities.
* Handle cash and electronic transactions for recreational services.
* Provide accurate billing information and process payments efficiently.
* Monitor the condition of recreational equipment and report any maintenance issues.
* Ensure cleanliness and order in recreational areas.
* Assist in coordinating and promoting recreational activities and events.
* Provide necessary information to guests regarding scheduled activities.
* Manage membership programs for recreational facilities, including sign-ups and renewals.
* Maintain accurate membership records and issue access cards as needed.
* Enforce safety regulations and ensure guests adhere to facility rules.
* Stay informed about emergency procedures and take appropriate actions when needed.
QUALIFICATION
* High school diploma or equivalent.
* Previous experience in a customer service role, preferably in a hotel or recreational facility.
* Strong communication and interpersonal skills.
* Basic computer proficiency for handling reservations and payments.
* Knowledge of recreational activities and facilities.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary
that rewards all your hard work to a wide range of benefits designed to help
you live your best work life - including a full uniform, impressive room
discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we
celebrate difference and encourage colleagues to bring their whole selves to
work. IHG Hotels & Resorts provides equal employment opportunities to
applicants and employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran status, or
disability. We promote a culture of trust, support, and acceptance. Always
welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make
a difference in a collaborative environment. We know that to work well, we
need to feel well - both inside and outside of work - and through our
myWellbeing framework, we are committed to supporting wellbeing in your
health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today.