CUSTOMER SERVICE EXECUTIVE

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

Looking for a Customer service executive for Abu Dhabi.
Responsibilities:
* Answer any questions the customer may have about available products and services.
* Select appropriate responses to customer issues and work quickly to resolve them.
* Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
* Establish new customer accounts, recording account information on written forms or digitally.
* Refer advanced cases to management for resolution, providing background information as necessary.
* Anticipate customer needs, following up with previous customers to offer reorders or additional services.
* Liaise will all departments within the company to resolve customer issues.
Requirements:
* Bachelor degree holder with three years experience as a Customer service executive.
* Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.
* Familiarity with all of the goods and services offered by the company.
* Basic knowledge of computer software and office systems.
* Excellent listening skills and an empathetic voice and manner.

ملخص الوظيفة

  • المُعلن : Bowestos
  • تاريخ الإعلان : 25/10/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -

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