Looking for a Customer Service Executive for Abu Dhabi.
Responsibilities:
* Manage large amounts of inbound and outbound calls in a timely manner.
* Follow communication "scripts" when handling different topics.
* Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
* Gather feedback from customers or prospects and share with internal teams.
* Keep records of all conversations in our company database in a comprehensible way.
* Build sustainable relationships and engage customers by taking the extra mile.
* Collaborate with team members to achieve better results.
* Meet personal/team qualitative and quantitative targets.
Requirements:
* Bachelor degree holder.
* Proven experience as a Customer Service Executive or relevant role.
* Strong phone and verbal communication skills along with active listening.
* Proficiency in English.
* Familiarity with CRM systems and practices.
* Self-motivated with a results-driven approach.
### **Description** Hiring a Customer service executive for Abu Dhabi. Key Responsibilities: * Responding promptly to customer inquiries. * Maintaining a positive, empathetic, and professional attitude toward customers at all times. * Communicating with customers through various channels. *…
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Hiring a Customer service executive for Abu Dhabi. Key Responsibilities: * Manage large amounts of incoming phone calls. * Generate sales leads. * Possessing excellent product knowledge to enhance customer support. * Conducting quality assurance surveys with customers and providing feedback…
Looking for a Customer Service Executive for Abu Dhabi. Responsibilities: * Manage large amounts of inbound and outbound calls in a timely manner. * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Follow communication "scripts" …
Published January 20, 2023 Location Abu Dhabi, United Arab Emirates Category Customer Service / Reservations / Telecalling Job Type Full-time ### **Description** Hiring a Customer service executive for Abu Dhabi. Key Responsibilities: * Responding promptly to customer inquiries. * Maintaining a…
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