Closure Date: Oct 31, 2023 Reference Number: 047 Abu Dhabi
Department : Admission and Registration Unit.
Campus : Abu Dhabi
Qualification: Bachelor Degree
Experience: 2 Years call center /customer service Experience (Experience
of UAE is a plus)
Job Description:
* Provides information related to policies and conditions for the admission of new students at the university.
* Update knowledge and provide information relating to the university (specialization, fees, etc.).
* Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. …)
* Follow-up student's queries and communicate to the students via email.
* Prepares daily and monthly reports as needed and report to Deputy General Register.
* Records all inquiries and maintain proper documentation.
* Responsible to contact with students who have dropped out.
* Responsible to conduct surveys relates AAU programs & services.
* Other duties as assigned by the General Register.
General Conditions:
Work Location: Abu Dhabi Minimum Qualifications: * Any nationality fluent in Arabic language (Emirati dialect/accent), English and Urdu. * Minimum 2 years of experience in the same field Job responsibility: * Answering incoming calls and e-mails and covering all inquiries related to the Compa…
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