Call Center & Customer Service ( UAE National)

؜ - ؜أبو ظبي ؜ -

تفاصيل الوظيفة

Closure Date: Oct ‎31, ‎2023 Reference Number: ‎047 Abu Dhabi
Department : Admission and Registration Unit.
Campus : Abu Dhabi
Qualification: Bachelor Degree
Experience: ‎2 Years call center /customer service Experience (Experience
of UAE is a plus)
Job Description:
* Provides information related to policies and conditions for the admission of new students at the university.
* Update knowledge and provide information relating to the university (specialization, fees, etc.).
* Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. …)
* Follow-up student's queries and communicate to the students via email.
* Prepares daily and monthly reports as needed and report to Deputy General Register.
* Records all inquiries and maintain proper documentation.
* Responsible to contact with students who have dropped out.
* Responsible to conduct surveys relates AAU programs & services.
* Other duties as assigned by the General Register.


General Conditions:



  • Proficiency in English language, spoken and written.

  • Proficiency in Arabic language, spoken and written.

  • Enthusiastic fresh graduates can also apply.

  • Good command on computer skills, particularly MS office programs

  • Ability to manage conditional information is a must.

  • Excellent interpersonal & verbal communication.

  • Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.

ملخص الوظيفة

  • المُعلن : Al Ain University
  • تاريخ الإعلان : 21/09/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : أبو ظبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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