Customer Service Supervisor

Introduction

This client is a low voltage switchgear manufacturing & electrical trading
company in kuwait. The company has products ranging from LV switchgear,
circruit protection, control & automation, wiring accessories, lighting and
other electrical products for domestic, commercial & industrial sector. Next
to their own fully equipped plant, they are the main distributor of several
prestigious brands, they have eight retail outlets and their products are
selling through authorized resellers,

What we offer

• First of all you will earn a tax free all-inclusive salary!


• You will have a direct and permanent employment with our client. You work in an international team & working environment.


• Our client offers you excellent healthcare coverage, leave and end of service benefits as per Kuwait Labor Law.

Description

Your day will consist out of providing day-to-day leadership to ensure a high
performance, customer service-oriented work environment that supports
achieving the Department's and the District's mission, objectives and values.
You will prioritize, assign, evaluate and supervise the work of all Customer
Service Representatives. One of your responsibilities will be regularly
attending the work site and maintaining the daily schedule to ensure complete
coverage for our customer base.

Who are you

• You are a results driven, hardworking and capable Customer Service Supervisor with a track record of significantly improving customer satisfaction overall.


• You will are always delivering results against any situation that may arise strategic objectives, whilst working within the organizations core values and beliefs.


• Now looking for a new and challenging managerial position, one that will make best use of existing abilities and knowledge and also further your career and professional development.


• Excellent communication skills both in English and Arabic;


• Interest in market dynamics along with business sense;


• Cash, check and credit card handling techniques.


• Appropriate safety precautions, procedures, practices and regulations related to maintain a department/division safety program,