Industry
Media
Work Experience
4-5 years
This is a remote position.
We are looking for a friendly and customer service-oriented Client
Relationship Executive to foster positive relationships with clients by
receiving and analyzing feedback to make our services more enjoyable. Client
Relationship Executive are also responsible for handling complaints and
ensuring that these complaints are directed to the appropriate department to
implement change.
To be successful as a Client Relationship Executive you must be friendly and be able to remain calm and professional if clients are upset. A good Client Relationship executive puts the needs of the client first to ensure that they continue to use our services.
Location : Remote
Client Relationship Executive Requirements:
Prior experience with customer service.
Tele Calling / Client Support
Excellent interpersonal skills.
Ability to network and build relationships.
A degree in Business Management or a related field.
Ability to work to a tight schedule.
Ability to translate ideas into complete projects.
Enthusiasm
Determination and perseverence.
Good general and current affairs knowledge
Excellent oral and written ___communication skills_
Interpersonal skills
Knowledge about ICT and technology affairs.
Relationship Executive Requirements:
Degree/Master in Marketing, Managment, or a similar discipline.
Prior experience as a Relationship Executive, ideally in a similar organization.
Valid driver's license.
Familiarity with CRM software and procedures.
In-depth knowledge of effective sales and negotiation tactics.
Outstanding verbal and written communication.
Ability to forge profound working relationships.
Strong interpersonal and collaborative skills.
How to apply: https://career.gecmediagroup.com/jobs/Careers
Salary: As per industry standard pay package & benefits.
Note: We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion, color,
national origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.