Country Logistics Manager- Egypt

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you will be doing
The Country Logistics Manager is responsible for overseeing and managing the
warehouse and the daily operational activities related to importing,
storage and shipping of products.
The Country logistics manager will plan, manage and coordinate the activities
of employees assigned to the logistics
section either directly or through subordinate managers and supervisors to
ensure goals and objectives are met. Develop and implement
successful project plans that lead to realize the strategic initiatives at the
operational level. Also responsible for communication, implementation and
compliance to Group logistics ' policies and programs.
In their endeavor to excellence, the fundamental values all our employees must
possess are Commitment, Integrity, Empathy and Flexibility
* Manage the complete Logistics operations which include Warehousing, Freight imports and exports, documentation, Transportation & distribution activities.
* Ensure the logistics business is run as per standard & documented operating procedures taking into consideration Chalhoub Group policies, Health and Safety and Environmental requirements and Local legal requirements.
* Introduce and implement process improvement plans, equipment enhancement, facilities and service improvement plans in coordination with Group Logistics' and ensuring alignment to business objectives.
* Ensure client contracts are well managed and KPI targets are achieved as per the contractual agreements.
* Coordinating and controlling the order cycles, lead-times and customer requirements through efficient utilization of Man, infrastructure & information systems.
* Ensure the company's assets are well maintained and efficiently utilized
* Ensuring Logistics staff is well-trained and supervised for their job in the logistics area
* Analyzing data to monitor and plan improvements in delivery performance
* Analyzing logistical problems and producing new solutions.
* Proper Allocation and management of staff resources according to changing needs
* Ensure employee satisfaction, employee career development, employee morale improvement and succession planning
* Coordinating with all required service providers including freight carriers in negotiating prices & conditions for the benefit of the company
* Establish operational budgets and ensure cost targets are met.
* Control the order cycle and associated storage and movement of goods between various sites
* Set/Manage annual operational objectives and ensure performance indicators are maintained to measure the performance
* Interview, select, provide training for, motivate and assess the performance of the team members
* Ensure warehouse staff is well trained and supervised for their job in the logistics area
* Ensure the best level of customer service delivered
* Recommend action plans for improvement, coordinate implementation and monitor follow up
* Annual staff leave planning and liaison with the HR department for people management
* Ensure that department keeps a high standard of health and safety and environmental performance as per OHSAS ‎18001 and ISO ‎14001.
* Report all incidents, of any nature and however caused, to their immediate superior completing all necessary documentation promptly and accurately.
* Not intentionally or recklessly interfere with or misuse any equipment provided for ensuring health, safety or welfare.
* Maintain good and efficient communication with clients
* Manage third party service providers regularly reviewing all working practices and tendering where necessary
* Ensure KPI targets and measures are met as defined by the client contracts and service level agreements and productivity indices.
* Coordinate the operational processes between the various logistical departments to ensure best level of customer satisfaction
* Manage the complete Logistics operations which include Warehousing, Freight imports and exports, documentation, Transportation & distribution activities.
* Ensure the logistics business is run as per standard & documented operating procedures taking into consideration Chalhoub Group policies, Health and Safety and Environmental requirements and Local legal requirements.
* Introduce and implement process improvement plans, equipment enhancement, facilities and service improvement plans in coordination with Group Logistics' and ensuring alignment to business objectives.
* To work within, promote and identify improvements in Quality Management System as per ISO ‎9001 standards.
* Ensure client contracts are well managed and KPI targets are achieved as per the contractual agreements.
* Coordinating and controlling the order cycles, lead-times and customer requirements through efficient utilization of Man, infrastructure & information systems.
* Ensure the company's assets are well maintained and efficiently utilized
* Ensuring Logistics staff is well-trained and supervised for their job in the logistics area
* Analyzing data to monitor and plan improvements in delivery performance
* Analyzing logistical problems and producing new solutions.
* Proper Allocation and management of staff resources according to changing needs
* Ensure employee satisfaction, employee career development, employee morale improvement and succession planning
* Coordinating with all required service providers including freight carriers in negotiating prices & conditions for the benefit of the company
* Establish operational budgets and ensure cost targets are met.
* Control the order cycle and associated storage and movement of goods between various sites
* Set/Manage annual operational objectives and ensure performance indicators are maintained to measure the performance
* Interview, select, provide training for, motivate and assess the performance of the team members
* Ensure warehouse staff is well trained and supervised for their job in the logistics area
* Ensure the best level of customer service delivered
* Recommend action plans for improvement, coordinate implementation and monitor follow up
* Annual staff leave planning and liaison with the HR department for people management
What you'll need to succeed
University degree in logistics or equivalent
Minimum ‎10 years in a fast paced distribution facility

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.