Wireline Job Delivery Lead
Location: Abu Dhabi, ICAD
About Schlumberger We are Schlumberger, the leading provider of technology and
services to the energy industry. Throughout much of the oil and gas lifecycle
in over 120 countries; we design, develop, and deliver technology and services
that transforms how work is done. We define the boundaries of the industry by
unleashing our talented people 's energy. We're looking for innovators to join
our diverse community of colleagues and develop new solutions and push the
limits of what's possible. If you share our passion for discovery and want to
find out what you could really do, then here is the place to do it.
Job Description:
The Position holder is responsible for:
* The Wireline Job Delivery Lead is responsible for directing the field employee in safe, reliable, and efficient product and service delivery.
* Driving customer satisfaction and service quality while ensuring an efficient cost structure, and drives field employee progression through competency development and performance evaluation.
* Collaborating with the Management for job life cycle support including technical and incident management, and ensures systematic usage of standard work and risk management throughout the service delivery process.
* Providing visibility regarding crew and associated functions' SQ performance and improvement opportunities, and is responsible for the Cost of Service Delivery (i.e.resource consumption.)
* Identifying service category and sign off on staffing model (multiskilling, remote operations, crew size).
* Verifying projected resource plan (assets, products, and workforce).
* Managing risk life cycle for low- and medium-risk and short-term high-risk jobs.
* Reviewing and approving technical job program.
* Performing, consolidating, and analyzing JRAs and generate exemptions and MOCs as needed.
* Approving JRA based on job risk level and CA score.
* Conducting pre- and postjob briefs for every job. Discuss and communicate risks and controls to field personnel.
* Managing incident life cycle for medium- and low-severity incidents, escalating as needed, and conduct incident response and recovery.
* Assisting Manager in incident investigation, validation of results, and reviews.
* Managing service delivery process to exceed customer expectations.
* Managing all job incidents and job changes, in the form of exemptions and MOCs.
* Managing quality control of all field deliverables.
* Ensuring customer acceptance of service delivery.
* Ensuring support to other functional processes with proper handoffs at key interfaces.
* Performing field operations as required.
Qualifications:
* 5+ years relevant experience
* Fluency in English
Schlumberger is an equal opportunity employer. Qualified applicants are
considered without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, disability, status as a protected
veteran or other characteristics protected by law.