General Requirements:
* Hard worker
* Ability to work under stress
* Self motivated
* Dedicated
* Well organized
* Ability to work in a team
Job Requirements:
1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce
(English Section is Recommended)
2- Minimum 1-2 years of experience in either:
A- Implementation (Installation, Training and Support) of business software
applications, OR
B- Operating business software packages (e.g. System Operator, System User, IT
Representative or IT Manager)
3- Good knowledge of Accounting concepts
4- Very good Representation
5- Report writing capabilities
6- Good Command of English
7- Experience in MS Office (especially Microsoft Word and Microsoft Excel)
8- Ability of creating presentations using Microsoft Power Point
9- Commitment to project delivery dates and task deadline dates
10- Ownership of a car will be a privilege
11- Experience in pre-sales activities will be a privilege
12- Experience in Installation and Administration of Microsoft SQL Server 2000
RDBMS will be a privilege
Job Description:
* Work with a team of senior and junior business software support representatives
* Troubleshooting software issues and technical support on software applications via phone, email or on-site visits
* Implementation of CompactSoft business software applications, including activities like: software installation, training and support, until final delivery and project signoff to customer
* Gather, document and approve customer requirements in software customization projects
* Handover of the customer requirements to system designers and architects for development
* Receiving, inspecting and testing developed requirements until final delivery to customers
* Conducting in-house and on-site software test labs
* Presentation of software functionality and demonstrations to customers
* Performing periodical system audit and executing software maintenance procedures for customers on-site
The Role * Reporting to: Director • Number required: 1-2 • Duration: Permanent • Desired start date: 01/04/2022 • Probation: 6 Months • Working Hours: Monday - Friday, 08.30 - 18.00 (with one hour lunch break) • Gross monthly base salary: Around AED 5,000 Tax Free (depending on qualifications a…
**About Axis** * We believe that financial services should be more accessible, simple and fun. That's why we started Axis - an app that empowers consumers, solopreneurs, and small businesses with the digital financial tools they need to reach their potential. * Join us if you want to be part of…
A multinational company is hiring a English customer support representative. •Language : English ( Excelent,fluent) •Location: Maadi •Rotantional shift • 9 Working hours ( including hour and half break) •Benefits: ( Competitive salary 6500 to 9500 gross, Medical plan , Life insurance, Transportati…
Tasks The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions abou…
Customer support service for Sales + order management support for calls, emails and chat support.
JOB TITLE: Advisor Tier 1 REPORTS TO: Team Manager 1.PURPOSE OF JOB The purpose of the job is to ensure excellent customer service support to the customers of SYKES' client. The Advisor is the visit card of SYKES' client and her/his job is to keep the customer satisfied with high quality service vi…
JOB TITLE: Advisor Tier 1 REPORTS TO: Team Manager 1.PURPOSE OF JOB The purpose of the job is to ensure excellent customer service support to the customers of SYKES' client. The Advisor is the visit card of SYKES' client and her/his job is to keep the customer satisfied with high quality service vi…
**JOB TITLE** : Customer Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. Ou…
# **Portuguese Customer Support Representative** Req ID#: 141945 Location: Cairo, EG Category: Operations **Required Language** Portuguese **Employment Type** Full time **Contract Type** Permanent **Description** ** JOB TITLE** : Customer Support Representative **REPORTS …
**JOB TITLE** : Customer Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. Ou…