Dynamics AX Help Desk

؜ - ؜heliopolis ؜ -

Job details

General Requirements:
* Hard worker
* Ability to work under stress
* Self motivated
* Dedicated
* Well organized
* Ability to work in a team
Job Requirements:
* Minimum Qualifications :bachelor degree
* Experience : not less than one year in supporting customers in Microsoft dynamics AX
* Excellent command of English language


Familiarity and knowledge :



  • Core application functionality

  • Implementation methodology

  • Application technology stack

  • Related Microsoft technologist such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft NET, Microsoft office SharePoint portal server, Microsoft Biztalk server

  • Industry knowledge
    Job Description:

  • Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX)

  • Respond to queries either in person or over the phone.

  • Write training manuals.

  • Train computer users.

  • Maintain daily performance of computer systems Microsoft dynamics AX

  • Respond to email messages for customers seeking help.

  • Ask questions to determine nature of problem.

  • Walk customer through problem-solving process

  • Follow up with customers to ensure issue has been resolved.

Job Summary

  • Advertiser: CompactSoft
  • Announcement date: 24/10/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: heliopolis
  • Salary: -
  • Phone number: -
اللغة: العربيّة