Airport Services Manager - Gassim

About the role
We are pleased to announce an incredibly exciting opportunity to join our
Ground Services team in Gassim, Kingdom of Saudi Arabia as Airport Services
Manager.
Job Purpose
Ensures safe, secure and cost effective QR airport operations at the station
to achieve regulatory compliance, operational efficiency and ‎5-star customer
service. Liaises with local Airport Handling Management to ensure QR ground
handling and customer service standards are met at all times. Liaises with
Airport Authorities and all Government agencies at the station. Represents QR
at the Airport AOC. Manage and motivate airport team. Work collaboratively
with the Ground Services Management team and other departments.
Key responsibilities include the following:
* Evaluate alliance, airport passenger handling strategies in conjunction with RMAS affecting station's flight summer/winter schedules.
* Assess and foresee manpower planning in conjunction with peaks, holidays, seasonal or additional flights.
* Manages the daily operation and acts as liaison between airport service providers, government agencies and authorities, and senior management.
* Provides inputs and recommendations to management regarding short and long-term service improvements/changes.
* Primary contact and liaison person for all areas of the QR airport operation at the station.
* Assists in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
* Provide inputs and suggestions on processes improvements to enhance service delivery standards.
* Strike effective balance between 'customer first' and 'company interest.
* Coordinate with One World Carrier for support during disruption / Crisis.
* Ensure the Aircraft Turnaround Check (ATC) duty as assigned to ensure safe operation of QR ground ramp product.
* Ensure that aircraft cabin service doors are operated from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment.
* Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to
your potential and the impact you can make. You'll find infinite opportunities
to grow and work on the biggest, most rewarding challenges that will build
your skills and experience. You have the chance to be a part of our future,
and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what's never been done before.
Together, everything is possible
Qualifications
About you
The successful candidate will have the following qualifications and skills:
* Bachelor's Degree with minimum of ‎6 years job-related experience
* Relevant experience as an Airport Manager with a major airline.
* Extensive overall knowledge of all areas of airport operations
* Very good command of English language.
* Able to delegate work, set clear direction and manage workflow.
* Strong mentoring and coaching skills.
* Able to foster teamwork among team members.
* Dynamic and adaptable to ever changing operational requirements.
* Work experience in a multi-cultural environment.
* Knowledge of program development, budget preparation and administration.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across ‎12
different businesses coming together as one. We've grown fast, broken records
and set trends that others follow. We don't slow down by the fear of failure.
Instead, we dare to achieve what's never been done before.
So whether you're creating a unique experience for our customers or innovating
behind the scenes, every person contributes to our proud story. A story of
spectacular growth and determination. Now is the time to bring your best ideas
and passion to a place where your ambition will know no boundaries, and be
part of a truly global community.

How to apply
If you have what it takes to be part of our ‎5-star team, please take the first
step and apply now by uploading your CV and completing the online application.