Marketing Supervisor

Job Number ‎23006832
Job Category Sales & Marketing
Location Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al
Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Communicate with potential owners via telephone to set up preview
package sales/tours. Encourage guests or callers to purchase or schedule
preview package sales/tours. Explain details and requirements related to
attending a sales presentation to potential owners. Verify that individuals
meet eligibility requirements for preview package sales/tours prior to
scheduling a tour for a Marriott vacation club property. Determine and give
complimentaries to guests as gifts for their patronage (e.g., rewards points,
show tickets). Perform general office duties to support Sales & Marketing
(e.g., filing, sending emails, typing, faxing). Receive, record, and relay
messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and
coaching employees; serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect the
privacy and security of guests and coworkers. Welcome and acknowledge all
guests according to company standards; anticipate and address guests' service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

At Aloft Hotels we 're wired for next generation travelers who love open
spaces, open thinking, and open expression. Aloft provides a space where style
is necessary, social scenes are vibrant, and where the only direction is
forward. Our guests are tech savvy and confidently social, with an eclectic
style they're not afraid to show. We understand what our guests need, so we
provide an affordable option for the tech-savvy design guru. We're looking for
innovative self-expressers who aren't afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes,
then we invite you to explore a career with Aloft Hotels.