Clearance Agent - DHA

؜ - ؜al الخبر ؜ -

Job details

(21008PY)
Saudi Arabia-Eastern Province-Al Khobar | Full-time | Permanent | Shift



  • KEY PURPOSE:


Ensure that shipments are processed in a timely and efficient manner.



  • REPORTING RESPONSIBILITIES:


N/A



  • KEY WORKING RELATIONSHIPS


CONTACT


FREQUENCY


REASON



  • Internal


SNAS Gateway staff


Daily


To facilitate clearance procedures



  • External


Saudi Arabian customs


Daily


To facilitate clearance



  • PRINCIPAL ACCOUNTABILITIES:


OUTCOME
(The result/target)


MECHANISMS
(How will you achieve this)


ORDER OF IMPORTANCE


PERCENTAGE TIME SPENT


Coordination with Operations Agents and Customer Sercvice to folow up hold
shipments


‎5


‎15%


Checking tariff code currency and valuation of invoice


‎1


‎20%


Checking the duty exemption status of the shipments.


‎3


‎15%


Visit Ministry of Commerce/Information as appropriate


‎4


‎20%


Ensure correct documentation is prepared for clearance and forwarded to Ground
Operations in accordance with the procedures


‎2


‎30%



  • MAJOR CHALLENGES


Liaising with Customs authorities



  • DEGREE OF SUPERVISION


Close supervision by Shift or Flight Supervisors




  • PERSON SPECIFICATION




  • Education




Bachelor of Degree Or College.



  • Experience


Knowledge on Customs process.



  • Technical Knowledge/Skills


Good command of English and Arabic.
Computer literate.
Full driving license.



  • Personal Attributes


Influencing when operating with customs



  • COMPETENCIES


INFLUENCING THE BUSINESS


PASSION FOR CUSTOMER SERVICE: Drive to identify, understand and give high
priority to customer needs. Anticipating and providing solutions to internal
and external customers in a helpful, friendly and honest manner.


PLANNING & ORGANISING: Establishing a course of action for self and others
to accomplish goals. Establishing priorities, keeping track of progress and
ensuring follow-up.


INTERPERSONAL / COMMUNICATION


TEAMWORK: Working effectively within a team or outside the formal line of
authority to accomplish objectives. Demonstrating understanding of how own
role fits within DHL as a whole.


PERSONAL


ACHIEVEMENT DRIVE: Demonstrating a high level of commitment, energy,
resilience and tenacity in doing the job. Being frustrated with the status
quo. Setting high standards and challenging goals and continually striving to
reach or exceed them.


ATTENTION TO DETAIL: Showing a general concern for all aspects and details
of the job, accurately checking own work and monitoring data.


TOLERANCE FOR STRESS: Maintaining stable performance under pressure and
remaining calm, objective and controlled in responding to urgent situations.


PROBLEM SOLVING


ANALYTICAL THINKING: The ability to systematically think through a
situation logically and accurately. Analysing all relevant data when making
decisions and providing recommendations.


INFORMATION SEEKING: Drive to seek out and assemble relevant information
and data from a wide range of sources, ensuring that information gathered is
relevant and adds value.


TECHNICAL / PROFESSIONAL


DHL KNOWLEDGE: Demonstrating an adequate knowledge of DHL strategy,
services, products, organisation, procedures and business processes.


FUNCTIONAL/TEHNICAL EXPERTISE: Demonstrating a satisfactory level of
technical and professional knowledge and skills in job related areas. Keeping
up-to-date with trends and developments in area of expertise. Knows where to
get in-depth expertise on specific technical areas.


Posting Legal Entity SNAS Postal Est.

Job Summary

  • Advertiser: DHL Express
  • Announcement date: 04/05/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: al الخبر
  • Salary: -
  • Phone number: -

More jobs like this

al الخبر
03/05/2022

(2000563) Saudi Arabia-Eastern Province-Al Khobar | Full-time | Contract | Flexible Working Times YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company? A company that pioneered cross…

al الخبر
20/06/2022

**Role Profile** Organisational Background Information **Role title** **Territory Manager** **Corporate Division** Express **Business Division** Sales **Business Unit** DHL Express **Overall Role Purpose** Responsible for maintaining contact with active custom…

al الخبر
29/04/2022

Excellent spoken and written command of the Arabic (English for non-Saudi advisors) and Fair spoken and written command in English language with a cheerful, confident, professional and courteous tone Excellent interpersonal skills and relates well with a wide range of people/ customers understandin…

al الخبر
05/05/2022

**Posting Date** Apr 13, 2022 **Job Number** 22059456 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Le M eridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Le M eridien **Schedule** Full-Time **Relocation?** …

al الخبر
30/03/2023

**Job Number** 23058064 **Job Category** Reservations **Location** Le M eridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** P…

al الخبر
04/05/2023

**N º do Cargo** 23082562 **Categoria de emprego** Procurement, Purchasing, and Quality Assurance **Local** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N …

al الخبر
21/09/2022

Rawabi Travel & Tourism Co. Khobar, Saudi Arabia Posted a day ago Expires in 2 months #### **Job Description** * Monitor all corporate bookings, receive and action all reservations received from corporate and * Pre & post flight checks (queues), seat allocation, meal requests, etc. * Han…

al الخبر
02/03/2023

**Job Number** 23039065 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Le M eridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Manag…

al الخبر
13/06/2022

**Date de publication** Jun 12, 2022 **Num ero de l'Emploi** 22097870 **Cat egorie d'Emploi** Rooms & Guest Services Operations **Lieu** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE **Enseigne** Aloft Hotels **Horai…

al الخبر
13/06/2022

**Posting Date** Jun 12, 2022 **Job Number** 22097870 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Aloft Hotels **Schedule** Full-Time **Relocation?…

اللغة: العربيّة