Waiter/Waitress for 3 Star Hotel in Dubai

A Waiter/Waitress is responsible for providing exceptional customer service in
a restaurant or dining establishment. This role involves taking orders,
serving food and beverages, and ensuring that guests have a pleasant dining
experience. Waiters/Waitresses play a vital role in creating a positive
atmosphere and meeting the needs of customers while maintaining the
restaurant's standards and efficiency. Key Responsibilities: Customer Service:
Greet customers warmly, seat them at their tables, and provide menus. Take
orders accurately and address any questions or special requests. Order
Management: Relay orders to the kitchen staff promptly and ensure timely
delivery of food and beverages to customers' tables. Menu Knowledge: Be
knowledgeable about the menu items, including ingredients, preparation
methods, and any daily specials. Up-selling: Suggest additional menu items,
desserts, or beverages to enhance the guest's dining experience and increase
revenue. Table Service: Maintain a clean and organized table setting,
replenishing utensils, napkins, and condiments as needed. Communication:
Effectively communicate with kitchen staff, management, and other waitstaff to
ensure smooth operations. Payment Processing: Present checks to customers,
process payments accurately, and provide change as necessary. Problem-Solving:
Address any issues or complaints from customers promptly and professionally,
seeking resolution to ensure customer satisfaction. Hygiene and Food Safety:
Adhere to food safety standards and maintain personal hygiene to ensure a
clean and sanitary dining environment. Teamwork: Collaborate with other
waitstaff, hosts/hostesses, and kitchen staff to ensure seamless service and a
positive dining experience. Upscale Presentation: Ensure that food
presentation is appealing and meets the restaurant's standards. Salesmanship:
Engage with customers and effectively promote