We are hiring a customer service representative to manage customer queries and
complaints. You will also be asked to process orders, modifications, and
escalate complaints across a number of communication channels. To do well in
this role you need to be able to remain calm when customers are frustrated and
have experience working with computers. Customer Service Representative
Responsibilities: Maintaining a positive, empathetic, and professional
attitude toward customers at all times. Responding promptly to customer
inquiries. Communicating with customers through various channels.
Acknowledging and resolving customer complaints. Knowing our products inside
and out so that you can answer questions. Processing orders, forms,
applications, and requests. Keeping records of customer interactions,
transactions, comments, and complaints. Communicating and coordinating with
colleagues as necessary. Providing feedback on the efficiency of the customer
service process. Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustr…
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustr…
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustr…
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustr…
*Provide front-desk coverage by managing the phone system, greeting guests as they enter the office, managing incoming/outgoing mail, and maintaining an organized, clean office environment *Managing inbound and outbound calls promptly *Follow communication “scripts” when handling different topics *…
1\. Responding to customer inquiries: Addressing customer questions, concerns, and complaints via various communication channels such as phone, email, or live chat. 2\. Providing product or service information: Offering detailed and accurate information about products, services, pricing, and promot…
As a customer representative with responsibilities, your role typically involves serving as a liaison between your company and its customers. You're entrusted with handling inquiries, addressing concerns, and providing solutions to ensure a positive customer experience. Your responsibilities might …
\- Accurately and quickly handle credit card and cash transactions. \- To guarantee a satisfying client experience, keep your workspace tidy and well- organized. \- Respond to questions from customers and settle grievances to deliver outstanding customer service. \- Monitor stock levels to help wit…
The ideal candidate will be responsible for efficiently managing the company's payable & receivable functions, ensuring accuracy and compliance with financial policies. Key responsibilities include reviewing and processing invoices, managing payment runs, fostering positive vendor relationships, ha…
Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the ri…