Department Manager | Areej - Bloomingdales Kuwait
About Us -
As a leader in luxury retail in the Middle East, Al Tayer Group's retail
division, Al Tayer Insignia, hosts a portfolio of some of the world's best
luxury brands in fashion, jewelry, home, and department store categories.
Complementing its position in luxury retail, Al Tayer Insignia has built new
frontiers in lifestyle retail, representing leading brands in the Beauty,
Home, Fashion, and Hospitality sectors. Our brands include Bloomingdales,
Harvey Nichols, and Armani to name just a few.
About The Role -
We currently looking for a Department Manager to join our Bloomingdales Beauty
- Kuwait team to look after multiple brands! We are looking for passionate
individuals with experience in leadership and bringing their teams together to
achieve the highest standards of brand image and sales.
* Achieve excellent standards of customer service in the department by directing and coaching the sales team and leading by example on the shop floor.
* Analyze sales data to maximize sales on day-to-day basis.
* Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager.
* Ensure that the standards of grooming, presentation, and professional conduct are set and maintained.
* Motivate team members to achieve shared goals and acknowledge team and individual successes.
* Ensure all new starters are inducted into the department team.
* Ensure all department staff is trained on all aspects of the department in liaison with the store manager and training department.
* Monitor the stock in the department and inform the Store Manager of any depleting stocks, or stock loss to take corrective action.
* Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand.
* Maintain high standards of housekeeping with regards to the sales floor, fitting rooms, and stock areas.
* Comply with all company policies and procedures including refund and exchange policy, security, health, and safety policies, etc.
About you -
* Minimum 4 - 5 year's experience in a Customer Service environment in Beauty.
* Education/Certification and Continued Education Graduate in any discipline.
* Team handling experience
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