IT Consultant

SUMMARY OF THE ROLE
Ensuring that all IT end users utilize the suit of Jotun IT applications to
the fullest by consistent proactive engagement with the business, running
training/consultation/support and keeping the lights on (availability of IT
resources) to drive efficiency in the way of work and safeguarding Jotun
penguins from cyber risks by complying to Group IT policies and standards in
the local companies.

Qualifications

Academic degree (Bachelors in Information Technology).
‎1-‎3 years of relevant experience
Good command of verbal and written English and Arabic languages
Duties and responsibilities
Assist and support end-users by trouble-shooting IT systems and software,
registering and follow-up on IT service tickets, provide training to ensure
that Digital IT tools are used effectively and becomes a source of competitive
advantage
Conduct day-to-day IT operations by ensuring availability of IT services and
applications to provide seamless connectivity to users. Perform regular status
checks and coordinate with service vendors for support.
Ensure high availability of internet connectivity, LAN/WAN for business
applications with acceptable latency within internal and external network
available by coordinating with vendors/service providers.
Run improvement initiatives locally/regionally moving users to be more digital
than manual in the way of work by conducting trainings, developing/integrating
new solutions
Knowledge of Microsoft Power BI & Power Apps is an added advantage.
Be responsible to ensure relevant maintenance contracts and licenses are
maintained and conduct regular reviews to ensure we are compliant.
Responsible for all incidents, events and service requests that are assigned
to be resolved and attended to within the service levels dictated in the End-
to-End Framework by regular KPI reporting and monitoring
Ensure that cost implications or local risks are flagged appropriately while
running a global, regional or local campaigns or projects by working closely
with the Local / Regional IT Manager to ensure that the best fit is found to
compliment the requirements.
Provide IT inputs to various factory/office projects in the local company and
to make sure required IT infrastructure is in place as per business
requirements.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

POSITION INFORMATION
Company:
Jotun Saudia Co. Ltd.

Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
‎20.01.‎2023
WHO WE ARE
Jotun's story in the MEIA region (Middle East, India and Africa) began in
‎1962, and has grown to include ‎18 legal entities committed to achieving
success and growth of the Jotun Group. Throughout our history, we have focused
on providing our employees with meaningful and challenging work, rewarding
them through continued learning and development, underpinned by our values of
Care, Loyalty, Respect and Boldness.
Jotun Saudia Co. Ltd., established in ‎1984, is one of the key markets within
the MEIA region. With ‎2 production facilities, ‎5 warehouses and more than ‎450
employees, we aim to further strengthen Jotun's position in Saudi Arabia
through ambitious market growth plans that focus on innovation, efficiency and
profitability.
Visit our
Career Page
to know more about life at Jotun.
Jotun's company culture welcomes and values differences in people. Our more
than ‎10,200 employees on all continents represent ‎90 nationalities, four
generations and diversity of professions, gender, abilities, ethnicities,
beliefs, cultures etc. We are committed to represent the societies we operate
in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the
interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!