Guest Experience Expert

؜ - ؜Mecca ؜ -

Job details

Job Number ‎23062456
Job Category Rooms & Guest Services Operations
Location Sheraton Makkah Jabal Al Kaaba Hotel, Jabal Al Kaaba, Makkah,
Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


POSITION SUMMARY


Our jobs aren't just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique. Our
Guest Experience Experts take the initiative to deliver a wide range of
services that guide guests through their entire stay. They are empowered to
move about their space and do what needs to be done. Whether processing
operational needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical
to success - creating a safe work place, following company policies and
procedures, maintaining confidentiality, protecting company assets, upholding
quality standards, and ensuring your uniform, personal appearance, and
communications are professional. Guest Experience Experts will be on their
feet and moving around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to ‎10 pounds without assistance). Doing all these
things well (and other reasonable job duties as requested) is critical for
Guest Experience Experts - to get it right for our guests and our business
each and every time.


Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global
community. We've been a place to gather and connect since ‎1937. At Sheraton,
associates create a sense of belonging in more than ‎400 communities around the
world. We welcome guests through engaging experiences and thoughtful service.
If you're a team player who is excited to deliver a meaningful guest
experiences, we encourage you to explore your next career opportunity with
Sheraton.

Job Summary

  • Advertiser: Marriott International, Inc
  • Announcement date: 11/04/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Mecca
  • Salary: -
  • Phone number: -
  • Email:

    Show email

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