Head of Digital Communications

؜ - ؜مصر ؜ -

Job details

Date: Dec ‎13, ‎2022
Location: Head Office (EGY44), Egypt
Company: AL AHLI BANK OF KUWAIT


Job Purpose


Lead digital communications team to develop and maintain bank 's website,
intranet, e-materials and social media channels using email, and relevant
tools such as Facebook, YouTube, Instagram and LinkedIn. Create a social media
and digital communication strategy and insure that all external messages are
consistent across all social media channels.


Key Accountabilities



  • Planning: - Create a standard methodology, procedures for the Department, review periodically & present enhancement based on the daily work & projects experience.

  • Operations - Create and maintain department documentation such as knowledge base, visual manuals and any other departmental documentation

  • Creates and evaluates proposals for new social media and email marketing products/services with relevant department/agency input.

  • Manage Online support desk and standardized a professional communication materials in both Arabic and English

  • Monitoring - Monitor & control department related sites/systems' performance, updates and design. Insure systems and sites stabilities and identify any related issues.

  • Analyze report, give recommendations and develop strategies on how to improve quality and productivity.

  • Monitor security work with the cooperation of IT division to manage the department systems & sites' security setups.

  • Work closely with marketing team to maintain brand and message consistency across digital media initiatives.

  • Work with all bank areas for developing, writing, creating and uploading web/digital contents.

  • Work on hand with the cooperation of the departments member(s) in all critical issues/projects and technical developing/coding.

  • Innovation /market analysis: - Propose new technologies & services for digital channels & lead new innovative ideas for the social channels - attracting more followers

  • Study & monitor competitors & proactively identifies challenges for department growth.

  • Quality Control: Measuring customer satisfaction by analyzing the customers' feedback and taking remedial measures.


Education


Bachelor's Degree or Equivalent Certification/Experience


Experience



  • Bank's Operation & products related to the unit Objectives

  • HTML, Photoshop & programing languages

  • At least ‎7 years of Experience of relative field

  • Strong managerial and Time Management skills, Decision Maker and goal oriented.

  • Proven ability to initiate and execute projects efficiently and in a timely manner


Competencies & Skills


Developing Capabilities,
Leading People,
Managing Resources,
Technical Expertise,

Job Summary

  • Advertiser: Al-Ahli Bank Of Kuwait
  • Announcement date: 13/12/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Salary: -
  • Phone number: -

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