Collections Senior Administrator

Majid Al Futtaim invites you to join us in our quest to create great moments
for everyone, everyday! We are the leading shopping mall, residential
communities, retail and leisure pioneer across the Middle East, Africa and
Asia, serving over ‎560 million visitors a year. For the past two decades, we
have shaped the consumer landscape across the region, transforming the way
people shop, live and play, while maintaining a strong sustainability track
record and the largest mall in the world to attain LEED Gold EBOM
Certification. We have over ‎40,000 team members in ‎15 international markets
representing over ‎100 nationalities - all keeping the customer at the heart of
everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid
Al Futtaim is the destination for you.
Role Purpose:
The Senior Collection Administrator support and help the senior accountant
collections in overseeing and managing the day to day operations. It includes
routine work, follow up, review and problem solving in day to day
transactions.This position plays integral role in verifying and ensuring
integrity, completeness and efficiency of collections related to tenants and
customers, advances and deposits. The Collections Accountant is responsible of
ensuring that all collection transactions are in compliance with applicable
taxes and regulations and the correctness and accuracy as well as completeness
of information recorded in accounting system.

Role Details - Key Responsibilities and Accountabilities:

Key Tasks:
Position covers all aspects linked to managing and safeguarding the
categories, its products, its standards and brands. Some of the key priorities
include the following:

Business Insights & Support
* Ensure efficient coordination and timely support to leasing/asset management/CRM on collection matters according to business requirements.
* Support the business units and management on all queries and provide debtors statement as and when required.
* Provide assurance that all dues are settled before residential unit handover to customer.
* Ensure effective and efficient communication channels with the tenants or CRM in connection to any financial issue, requirement, or inquiry.
* Build and maintain a strong relation with stakeholders especially clients, and government agencies.
* Coordinate with legal department on collection matters related to legal notices and provide support and accurate information.
* Prepare weekly update on collections and delays to provide it to decision makers.

Financial Control & Stewardship
* Constantly reconcile and analyze tenant or client accounts for outstanding amounts, advance, and deposits, identify and resolve in case of any dispute.
* Ensure compliance with applicable tax laws and regulations especially VAT, Built Up Property Taxes & Indirect Taxes.
* Minimize days sales outstanding and achieve KPIs related to collections as set by senior management.

Financial Reporting and Transaction Processing
* Validate and record day to day collections and related accounting transactions ensuring:
* Adequacy of supporting documents,
* Proper authorizations are in place,
* Correctness and completeness of information recorded in the system
* Correctness and appropriate selection of the accounting treatment, and
* Proper selection of GL accounts and Billing Codes.
* Support in monthly closing process through predefined checklist
* Book tenant, clients receipts and bounced cheques on timely basis.
* Prepare tenants' accounts reconciliations as well as follow-up on pending issues until resolved.
* Follow an AR and collections predefined monthly closing check list and ensure all jobs are done before closing.
* Assist in preparing ad-hoc analysis, financial reporting, and other various tasks related to areas of responsibility.

Compliance
* Ensure that collections and follow up with debtors is in compliance with International financial Reporting Standards and local regulations as well as MAFP applicable financial policies and procedures.
* Ensure compliance with applicable tax laws and regulations related to his / her section.

Developing Talent & People
* Ensure obtaining updated knowledge in connection with accounts receivable accounting and transactions.
* Ensure achievement and compliance with targeted KPIs for the Account Receivable department, such as:
* Percentage of collections from total AR outstanding monthly.
* Days sales outstanding or milestones outstanding
* Time taken to process a tenant refund.
* Number of tenants' accounts reconciled per month.
* Number of outstanding internal audit recommendation related to area of responsibility.

Dimensions:
-Complexity:
* Analytical skills.
* Good IFRS/IAS and local regulations knowledge relating to accounts receivable and revenue area in Real Estate industry.
* Initiative, detail oriented and self motivated team player.
* Should possess excellent interpersonal and communication skills.
* Should possess a high degree of efficiency and integrity.
* Extensive knowledge in computer applications (especially MS Excel) and business solutions software skills.
* Experience in working with Oracle, SAP, and/or JDE is a plus.
* Experience in working with Yardi and/or MRI is a plus.

Personal Characteristics and Required Background:

Minimum experience
* Minimum of ‎2 years' experience in A/R Accounting.
Minimum Qualifications/education
* Bachelor's degree in accounting or finance.