Majid Al Futtaim invites you to join us in our quest to create great moments
for everyone, everyday! We are the leading shopping mall, residential
communities, retail and leisure pioneer across the Middle East, Africa and
Asia, serving over 560 million visitors a year. For the past two decades, we
have shaped the consumer landscape across the region, transforming the way
people shop, live and play, while maintaining a strong sustainability track
record and the largest mall in the world to attain LEED Gold EBOM
Certification. We have over 40,000 team members in 15 international markets
representing over 100 nationalities - all keeping the customer at the heart of
everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid
Al Futtaim is the destination for you.
Role Purpose:
The Vendor Manager will be responsible to maintain quality of relationship and
partnership with vendors on the 1ERP SAP S/4HANA implementation project.
Quality and frequency of vendor performance updates, reports, and reviews will
also be maintained by the Vendor Manager.
We are looking for someone who will help us in the Vendor Manager role through
flourishing in our culture of collaboration, transparency, and trust
Role Details - Key Responsibilities and Accountabilities:
Manage all communication and decision making with internal stakeholder and
vendors
Work as the single point of contact between MAF and the vendors for the
implementation of SAP S/4HANA
Generate performance scorecard and collect data for key performance metrics
Conduct analytics on performance metrics data for vendor operational
performance tracking and improvement
Support vendor's key account managers in engaging demand groups to obtain
clarifications around reports and corrective actions
Partner with demand group and vendor's key account managers to go through
change management process while making any updates to the SLAs
Conduct periodic demand group surveys to understand the demand group's current
service satisfaction level, improvement opportunities, and key pain points
with vendor's performance
Definition of Success
Other Context (if applicable):
Functional/Technical Competencies
Personal Characteristics and Required Background:
Minimum 5 years of experience in vendor operations management and/or IT
service management
Business know-how of SAP S/4HANA and cloud hosting is strongly preferred
Strong knowledge of business operations
Significant experience in procurement, and designing and implementing quality
assurance processes
Strong communication and influencing skills, and demonstrated ability to work
well with teams
Experience managing in hyperscalers and/or system integrators preferred
Prior experience in consulting preferred
Certified in knowledge of key quality systems (e.g., Six Sigma, ISO)
* Define strategies to deliver best-in-class customer experience while delivering profitable growth in the retail category * Develop knowledge of supply/ demand trends and success drivers of your category * Establish relationships and negotiate agreements/deals with leading manufacturers and br…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
* Define strategies to deliver best-in-class customer experience while delivering profitable growth in the retail category * Develop knowledge of supply/ demand trends and success drivers of your category * Establish relationships and negotiate agreements/deals with leading manufacturers and brands…
* In final year of study for a MBA or Master’s degree, or graduated in the last six months * 3+ years of full-time industry work experience * Fluent written and verbal communication in English Job summary At Amazon, we are working to be the most customer-centric company on earth. To get there…
* 1+ years of account management, project or program management or buying experience * Bachelor's degree * Experience using Excel and other business analytic tools Amazon, one the world’s leaders in e-commerce, is expanding its Retail business and looking for a smart and ambitious Associate Ven…
* This is a summer internship opportunity. Minimum availability required is 12 weeks, maximum duration of internship is 6 months. * Enrolled in or recently graduated with a Bachelor’s or Master's degree in business administration, management, economics, e-commerce, mathematics, engineering, stati…
* Enrolled in a Bachelor’s/Master’s degree in business administration, management, economics, e-commerce, mathematics, engineering, statistics, or related field * Fluent written and verbal communication in English * Currently enrolled in or will receive a Bachelor’s or Master’s Degree with a gr…
* 3+ years of with Excel experience * 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience * Bachelor's degree, or 3+ years of professional or military experience * Experience with financial analys…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…
When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other…