Guest Service-Driver

Job Number ‎23003750
Job Category Rooms & Guest Services Operations
Location Sheraton Kuwait a Luxury Collection Hotel Kuwait City, Safat
‎13060 / Fahd Al-Salem Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Transport guests to/from assigned destinations using property vehicle.
Document all trips prior to the start of and at the conclusion of each trip.
Park vehicle in designated location when not in use. Inspect property vehicles
for damage and cleanliness. Check tire pressure and fluid levels for property
vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle
maintenance needs. Document all vehicle incidents (i.e., damages, accidents)
and provide reports of incidents to manager/supervisor.

Report accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate
and address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; exchange information with other employees using
electronic devices (e.g., pagers and two-way radios, email). Develop and
maintain positive working relationships with others. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats (e.g., small print). Visually inspect tools, equipment,
or machines (e.g., to identify defects). Move at a speed required to respond
to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended
period of time or for an entire work shift. Move, lift, carry, push, pull, and
place objects weighing less than or equal to ‎50 pounds without assistance and
objects weighing in excess of ‎75 pounds with assistance. Move over sloping,
uneven, or slippery surfaces as well as up and down stairs and/or service
ramps. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Continual use of manual dexterity and gross motor
skills with frequent use of bi-manual dexterity and fine motor skills. Perform
other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world 's most
enriching and desirable destination experiences. Our mission is to guide our
guests, these seasoned travelers on transformative journeys that touch their
spirits, enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine, personalized, and anticipatory service, then we invite you to join us
on our journey and explore a career with The Luxury Collection.