Supervisor, B2B / Phono Subsidiary of Ooredoo Kuwait

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role
* Responsible for the sales & revenue of Ooredoo products and services for new and existing B2B Accounts. And in charge to manage the KAM daily work.
* Lead the front-line sales team in acquiring and retaining Ooredoo B2B customers to achieve the monthly /quarterly & yearly targets, acquire more profitable customers in the B2B market within Kuwait.
* Follow the process laid down in acquisition, example fulfilling the prerequisite documents in the process of registering corporate customers.
* Ensure Ooredoo Business requirements for lead management in building a healthy sales funnel using salesforce management systems such as RAS, Seibel etc.
Key Accountabilities and Activities
* Develop and implement business development plans targeting B2B customers in Kuwait to ensure growth
* Supervise the daily work of the key Account Managers in charge of increasing sales of Ooredoo products and services.
* Validate sales plans (pipeline/ Leads) for potential new qualified mid& SoHo Accounts.
* Assess customers' needs through a constant consultant before and after sale to resolve problem and provide ongoing support.
* Provide training for all the KAMs on RAS activities (System wise), products knowledge and procedureAchieve and communicates to the reporting line the Mobile business (voice line and data targets) and ICT business as determined by the Senior Manage, SME & SOHO aligning the B2B budget/AOP.
* Achieve and communicates to the reporting line the revenue targets determined by the Senior Manage, SME & SOHOSupport the Key Account Manager who has the personal contacts to deal with large multinationals, with technical issues and relationship management, as required.
* Providing on the job coaching to Key Account Manager, as required to ensure adequate knowledge is shared and sales skills are developed. (closing a lead or retaining an account)
* Create and follow a performance management system, where certain actions to be taken to improve and notify the subordinate the consequences of not achieving the targets.
* Also Provide leads through personnel market contacts Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
* Follow the process for Pre-sales acquisition & post sales activities.
* Other duties as directed by the Senior Manager, SME & SOHO
Qualifications
Bachelor in business or a related discipline from a recognized tertiary
institution