A Reservations Agent will serve as the main contact for room reservations at
the hotel; and therefore, must offer an excellent service and influence the
Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room
reservations within the hotel. A Reservation Agent is responsible for offering
excellent customer service, options, and other solutions to meet Guest and
customer needs. Specifically, a Reservations Agent will perform the following
tasks to the highest standards:
* Convert, quickly, inquiries into contracted business
* Respond, positively, to sales inquiries to develop future sales leads
* Identify sales leads, as appropriate
* Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
* Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* A passion for delivering great customer service
* A highly professional telephone manner and excellent communication skills
* Outstanding administration and organizational skills
* Intermediate computer proficiency
* Arabic speaking is a plus
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience in a Reservations environment
* Tertiary qualifications, or other collegiate-level degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry fo…
**Job Number** 23164102 **Job Category** Reservations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all r…
**Additional Information** Arabic Speakers are Preferred **Job Number** 23189063 **Job Category** Reservations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Typ…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**Job Number** 23094964 **Job Category** Reservations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all r…
**Additional Information** Arabic Speaker **Job Number** 23135721 **Job Category** Reservations **Location** Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Managem…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.** Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rul…
**Reservation Agent - Saudi Only.** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you:** * ALL Heartist benefit card offering disc…
**About Us** Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we …