Manager, Market Place

؜ - ؜Kuwait City ؜ -

Job details

The Company:


Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose:


The Manager Market Place is responsible for managing the presence of our
company 's products in our online marketplaces. .

Key Accountabilities & Activities:



  • Manage, maintain, and deliver accurate data across multiple channels (Mobile App, Websites, and 3rd party vendor sites). This includes inventory, pricing, products, and brands.

  • Oversee product listings and product feeds.

  • Manage relationships with marketplace channel business partners.

  • Routinely monitor the health of the accounts for issues/opportunities and take appropriate actions as required.

  • Track and report daily sales metrics and summarize into weekly dashboards.

  • Understand product mix by marketplace to determine opportunities to enhance sales and profitability.

  • Keep abreast of the online marketplace opportunities and recommend new programs.

  • Oversee the strategic development of digital/online marketing programs to drive higher brand awareness through increased traffic and customer engagement.

  • Oversee the Management all forms of paid and organic digital media to generate long lasting brand awareness through SEO/SEM/PPC, mobile marketing, display, YouTube advertising, and more.

  • Collaborate with both internal and external resources to develop brand strategies that meet company goals.

  • Marketplace, strategy, management, forecasts and results. These include short and long term objectives, customer metrics and overall performance. Develop reports and reporting formats.

  • Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.

  • Ensure that daily site maintenance is conducted; correcting product descriptions, product placement, new item posting, out of stock item removal and functionality meets and exceeds company expectations.

  • Reconciliation of Market place listings

  • Develop time and action calendars with processes and procedures to ensure actions are successfully completed.

  • Develop the merchandising strategy and deck to ensure the site is well merchandised according to company directives and standards and merchandising is updated based upon the needs of the business.

  • Inventory feed and error management.

  • Plan out and execute marketplace promotions to maximize growth.

  • Managing weekly inventory reports for marketplaces

  • Drill down into marketing channels and site performance metrics to explain variances to business.

  • Oversee Digital product category management to deliver an incredible shopping experience for the customer.

  • Oversee and ensure efficient fulfilment of customer's online orders to create a seamless transition between online orders and physical delivery where applicable so as to enhance the customer's digital touch point experience.

  • Overseeing the development of customer relationships through marketplace.

  • Review monthly customer service reports and putting into place action items to ensure efficiency of the process.

  • Oversee periodic category performance management activities.

  • Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximize inventory.

  • Provide on-going strategic insights and recommendations of new marketplaces channels with growth plans.

  • Replenishment and reorders

  • Reporting daily sales

  • Reporting weekly sales report to management

  • Keep abreast of new developments in the e-marketing world. Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

  • Contribute to the Team plans through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events.


  • Other duties as directed by supervisor or other superiors.
    Requirements:




  • Required ‎5-‎6 years of experience based on progression ladder in a similar environment (eCommerce/Marketplace)



  • Strong aptitude with G Suite, Google Analytics, Firebase especially Magento is required.

  • Self-starter and work well within a team environment

  • Ability to effectively manage and build partner relationships

  • Communicate effectively both verbally and in writing with managers and colleagues.

  • Demonstrate attention to detail, quality, and cleanliness in work.

  • Demonstrate excellent organizational skills, establish priorities, ability to multitask, and meet deadlines.

  • Basic computer operational skills; able to input and retrieve computerized information.

  • Advance skills in Excel.

  • Strong presentation skills.

  • Ability to work in a fast-paced environment.

  • Demonstrate functional and technical knowledge, ability to learn new skills quickly, and achieve a high level of accomplishment.

  • Ability to solve problems by adapting knowledge and experience.

  • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment


  • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
    Qualifications:




  • Bachelor's (BS/BA) in Marketing Degree, Digital Business preferred.



  • Project Management certification is an advantage
    Note: you will be required to attach the following:


‎1. Resume / cv

Job Summary

  • Advertiser: Ooredoo
  • Announcement date: 01/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Kuwait City
  • Salary: -
  • Phone number: -

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